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Schoepp Motors West

(3,886 reviews)
Visit Schoepp Motors West
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 17 awards
2023 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(608) 729-3822 (608) 729-3822

Reviews

(3,886 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schoepp Motors West from DealerRater.

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Great service

Mike was able to help us find the truck that we wanted make the experience enjoyable. We will be making future purchases with him due to ease of process and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My wife and I were looking for a newer to us vehicle that...

My wife and I were looking for a newer to us vehicle that would last for the winter commute to work for coming years. Mike is old fashion work ethic with the ability to navigate the new era of community service. Make it happen captain.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kaytlynn was Wonderful! She was professional,...

Kaytlynn was Wonderful! She was professional, knowledgeable, fun and made my car buying experience amazing! She’s an asset to your dealership in so many ways. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Michael Sherwood,I had the pleasure of meeting Mike at...

Michael Sherwood, I had the pleasure of meeting Mike at the Track. Great experience with him at Don Larson Chevy! Great guy and humanitarian! Natural people person!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mike is a a great salesman and will go out of his way to...

Mike is a a great salesman and will go out of his way to do anything for his customers and make sure they’re needs are met. At his previous job he would go out of his way ya to really advertise his work and himself as a car salesman. He is great at what he does and is always a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mike was always helpful when it came to any of my service...

Mike was always helpful when it came to any of my service questions. Always going above and beyond for the costumer. Without a doubt I would recommend anyone to Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

MSherwood made an instant & authentic connection,...

MSherwood made an instant & authentic connection, treating everyone as they’re the most important people to the dealership. He’s genuinely invested in our needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Shopping was a breeze!

Nick made my shopping experience easy and relatively stress free. I appreciated the fact that Nick was able to find a vehicle that met my needs. If you need a different vehicle, consider stopping in at the Northeast location in Madison.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Simple and Quick

Had the car I liked, and I felt like Charlie was knowledgeable and personable. Didn't waste my time, seemed more interested in telling me about the car than selling me the car and would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Resolved

After posting a negative review here I was contacted by the service manager to help resolve at least the condition of the used car we received. When we first picked up the vehicle we were not pleased with the lack of cleanliness of the vehicle, but after getting another, more detailed, cleaning this was remedied. While Charlie was great up front, neither me or my wife have heard anything more from him, other than a reminder to bring our vehicle in for it's 3 month service check-up. While we felt that we did get an OK deal I'm not sure that I would highly recommend Schoep Motors - OK but not great. Thanks, Tony, for doing the detailed cleaning. It was much appreciated and helped smooth over the hurt feelings we had.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.