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Schoepp Motors West

(3,886 reviews)
Visit Schoepp Motors West
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 17 awards
2023 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(608) 729-3822 (608) 729-3822

Reviews

(3,886 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schoepp Motors West from DealerRater.

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TOP NOTCH CUSTOMER SERVICE-HAPPY CUSTOMER

I am doing this review on my phone which is why it will be shorter than I would want. Bottom line, when my husband, dghtr and I came to Schoepp after 5pm on 3/23, I was shocked to find they were still open AND had a whole row of the Ford vehicle I had just been considering at Madcity Mitsubishi and walked out of the dealership over. We spent over 4 hrs with Madcity and made no deal. In less than an hour with Jake at Schoepp we looked at, talked about, test drove 2 vehicles and got checked for financing approval. Jake and Jeff BOTH stayed late and litterally got us the vehicle we wanted and let us take it home even though when we left I was still on hold with the insurance company. I am 100 percent happy with service from Jake n Jeff! I will always recommend Schoepp.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

buying a car from Charlie

Buying my car was easy, comfortable, Thanks to Charlie and Donna. It was quick and they met all my needs. They were professional but also had time to talk and get to know us, we liked that! I enjoyed the process and left with no questions. Of course if any certain up We know who to call Thanks again Mike and Connie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A good experience

I had a great experience at schoepp motors. They made the car buying process relatively painless. The service was great and straightforward with very limited hassle. I would recommend anyone looking for a car to give schoepp motors a serious consideration

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Used car purchase

Buying process went good and they were willing to negotiate. The car was missing a spare key and they worked with me on that also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Solid Car Buying Experience.

Kaytlynn was a pleasure to work with when I bought my 2015 Camery. She met me out in the lost and steered me to the car I was looking for. The paper work was a breese and the whole process was easy. Thanks for the help and my new used Camery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jake is the man!

I highly recommend jake I was looking to buy a Dodge Challenger he found just the one I was looking for in my price range. Very friendly and humble experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience!

Charlie was very helpful and easy to work with. From the initial email contact right though to buying our car, all the information was quick and available. Schoepp in general is also very nice, it being much more convenient than expected. Almost a one stop shop for everything you need buying and maintaining a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First time financing a car - wouldn't go anywhere else!

Schoepp made my first big car purchase easy and enjoyable! I was impressed by their efficiency in the office and their amazing customer service on the lot. They were patient while I drove different vehicles and took the time to answer every single question I had. I originally had so much anxiety about getting a new car but they made the process absolutely seamless! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Stress-free car shopping and purchase!

Charlie made our visit to Schoepp motors a delight from start to finish. He helped us find the exact right car for our family and was so patient along the way. We found exactly what we wanted and needed! We are really happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Repeat customers

Over the last 15 years we have purchased 7 vehicles from Schoepp. Our experiences have been nothing but positive! Nathan is always or go to guy and has made the car buying process painless. Everyone is friendly, helpful and knowledgeable. We always leave there feeling like we’ve been treated like family! We continue to recommend them to our friends and we will definitely go back! We are Schoepp customers for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.