Reviews
Outstanding dealership
I drove down from the bay area and they were just outstanding. I did not buy a car but they were great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
CALIFORNIA CAR COMPANY
Emailed not once....not twice....but three times with no response from the dealership. Used the 'check availability' feature to inquire on a 2007 BMW 750il listed for sale - never received an email. Poor customer service. Certainly other dealerships I can shop - I would think twice about purchasing from an unresponsive car dealership like this.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
not up to par
Called to look at a ford mustang told them we were on are way to look at the car it was durty and block in so we could not have taken it for a test drive even if we wanted too.I was told over the phone the car was clean, the Hood paint was all ciped up, brooken side mirror and the top and the back of the cars paint was faded.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I am the owner of the Dealership and would like to apologize for the level of service you received. In the days prior to your arrival our dealership was Robbed of almost 14 cars and other cars were damaged in the process so I apologize if my salesman was wary of test drives so late at night and the mirrors were broken. They have since been fixed and would like the opportunity to earn your business in the future.
Great BMW
Purchased beautiful BMW 745 just want to thank California Car Company you guys all took care of me! You have my business forever!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT PALCE
this place sits u down and trys to do what they can for you. Ryan is who helped me and he is a great guy trys all he can to make ur dreams come true.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
poor buying process
they have very nice cars but the process is very poor
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello- My Name is Derrin Harvey I am the Owner of California Car Company, I have received your review and would like to personally apologize if my Dealership did not meet the level of Customer service expected. I appreciate the fact that you liked our inventory but we seemed to fall short in your experience. I would like to speak with you about your experience so we are able to work on any issues you may have had. If there is anything in the future I can do to help in any aspect of your business please feel free to call and ask for me personally so I can take care of you. Thanks for your time and feed back.