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Jackson Acura

(7,063 reviews)
Visit Jackson Acura
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 350-5528 (866) 350-5528
Used (866) 364-1417 (866) 364-1417
Service (866) 413-1486 (866) 413-1486

Reviews

(7,063 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jackson Acura from DealerRater.

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I consistently have positive experiences with the service

I consistently have positive experiences with the service team at Jackson Acura. Service recommendations are explained thoroughly and the work is perfomed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent Service Advisor and Service Department;

Excellent Service Advisor and Service Department; listened and evaluated needs; excellent and efficient follow through.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service without any issues they got me a ride to

Great service without any issues they got me a ride to work also return when completed. Thank you

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service was prompt and thorough as usual!

Service was prompt and thorough as usual! Cody was very knowledgeable regarding my issue and kept me informed during the diagnostic and repair process.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The experience with Reggie was exceptional.

The experience with Reggie was exceptional. The whole Acura team handled the entire process seamlessly and professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just wanted to take a moment to share my experiences

I just wanted to take a moment to share my experiences with the service at Jackson Acura. Time and time again, their service has been nothing short of outstanding. The service representatives have consistently been incredibly helpful, going above and beyond to assist in any way they can. I highly recommend Jackson Acura to anyone in need of top-notch service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

CM and Jackson Acura team has been wonderful to work

CM and Jackson Acura team has been wonderful to work with. They are fair and HONEST, two traits hard to come by especially when purchasing a vehicle. I would recommend CM to loved ones and would consider purchasing future cars through Jackson Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always consistent, friendly and timely.

Always consistent, friendly and timely. Work done and all services explained in detail . Good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Nick is great!

Nick is great!!! He gave me his best professional opinion and was able to get the issue resolved.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Yvonne is an absolute pleasure to work with.

Yvonne is an absolute pleasure to work with. You can tell she actually cares and does right by the customer. Acura should give her a raise or I might steal her for my company

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.