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Bergstrom Acura of Appleton

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)
Visit Bergstrom Acura of Appleton
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–8:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (920) 659-7538 (920) 659-7538
Used (920) 243-7344 (920) 243-7344
Service (920) 243-4678 (920) 243-4678

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergstrom Acura of Appleton from DealerRater.

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Great People

Everyone was very pleasant and considerate. My Sales Consultant was Jason Johnson and from the moment we started talking to listened to what I was looking for and needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change was speedy, great service.

Employees are very knowledgeable and accommodating. Was able to get a loaner to do errands while car was being worked on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy buying experience

Easy to work with and professional. Process was very easy and we were treated well. Would definitely buy another vehicle from Bergstrom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience

Jim Weiss and Arelia (Sp?) Sanchez. They both went out of their way multiple times and stayed late to accomodate our hectic schedule. Kudos!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always great service

I enjoy having access to a service vehicle while mine is being taken care of - it's always fun to try a new Acura:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service Department Group.

Both of the representatives I deal with do an excellent job! They try to make the experience as convenient as possible for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Enjoyable experience

Pat was experienced with presenting the advantages of buying an Acura, compared it to Volvo, and had an honest, good nature about helping us find the right car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dave R

The professionalism, the friendliness of the staff and the lounge area where you are able to wait for your vehicle to be serviced all add to the overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very helpful and likeable sales people. Not Pushy

Salesmen were not pushy, willing to compromise and work with you to make the sale. We were all set to purchase my first brand new car from a different dealership, they would not budge on price or offer ANY incentives to seal the deal. I came back to you and purchase a used 2013 and am very happy with my choice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They make going to the dealer fun!

Extremely courteous and friendly, prompt service. I always leave feeling good that a trusted professional has just given my car a hug. They never try to sell me something I don't need, love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback Tiona! Love that comment: "..trusted professional has just given my car a hug!"