Reviews
Write a reviewGreat Service
The repairs that were needed were completed as explained to me by the service rep. The dealership worked with me on an unexpected part replacement that was very helpful and appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your business Tom!
Awesome personal service. Very attentive
Prompt service even though the service dept could not find anything wrong with my door locks as it was not making the noise at the time of service as it was prior to this.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, if you're still having the issue with your door locks, give us a call. (920) 560-2900
Wonderful, efficient service
Aaron N. was ready for me when I arrived, explained what was taking place, and took care of all the details needed. He was friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kathleen! Thanks for the feedback!
Fantantic experience overall
The staff was most professional at Bergstom Acura. Everyone was friendly and did everything they could to answer all my questions before I made my final decision. Once that was made, things were turned around in an efficient manner, things were explained and the saleman (Michael Okray) went through all the features in the car to make sure I knew exactly how everything worked. The finance person (Brad Erickson) also explained everything very clearly and the entire process was done in a timely manner. When I decided to get the glaze put on the windshield, it was done immediately for me so I wouldn't have to wait. I was impressed with the entire experience. What a great place to buy a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great feedback Mary! Hope you're still loving your new car!
Very satisfied!
I do not have one single complaint about Bergstrom Acura! From calling before I went to test drive all the way to buying and having service done was top notch service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ashley, thank you! We're glad it was a seamless process for you!
All associates were helpful and customer focused.
Jim Weiss was very polite and helpful in making my decision. He was a great person to work with.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the feedback Dan! Jim is a great guy to work with. We're glad you found the right car.
Top Level Shopping Experience
Purchasing a car from Bergstrom Acura was the best car buying experience I have ever had. All people I came in contact with were friendly, knowledgable, and timely. The purchase price and process exceeded my expectations. I highly recommend this dealership to anyone looking for a luxury SUV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase