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Browning Mazda

(527 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–8:00pm Closed
New (562) 206-1390 (562) 206-1390
Used (562) 206-1387 (562) 206-1387
Service (562) 206-2376 (562) 206-2376

Reviews

(527 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Browning Mazda from DealerRater.

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Great service

Browning Mazda of Cerritos is the best dealership, they provide the best service and everyone is very friendly they will help you throughout the time you’re there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service

Zee was very helpful. The next time I take my car to get serviced, I hope she helps me out again. Zee knew I was cycling on the riverbed while my car got serviced and offered me water.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Smooth

The service was quick. The waiting room was nice clean and quiet. And first time ever I received a video of my car being serviced. Way to go Mazda!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Took my 2017.

Took my 2017. 5 mazda 6 Grand Touring to get service for faulty GPS told the whole part was on back order. I said wow this been on back order since 2020 here it is 2023..he stood there looking stupid over herd another customer ask for the same thing told them it would be a 2hr job. Walked over and so oh guess I didn't have the right skin color for the service 🙄 😒.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Exceptional Service As Usual!

Browning Mazda of Cerritos is the ONLY place I take my car for service. From the purchase of my vehicle to now two years later their customer service has been 10 out of 10!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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These guys care..

I have serviced my Mazda3 at Browning Mazda since I purchased my new car back in December 2015, and they have truly taken care of me since the beginning. They care for what I need, and they take extraordinary means to save me money. The best service ever...!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Overall superb customer service

Temo went above and beyond the call of duty. Temo is the go to service professional in the service area. Omar the service manager is runs a good crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Daniel was an exceptional advisor! We went over different services I need for my car and I am thankful for him! I plan on coming back to have him finish up some of the repairs I need done next time! Thank you Daniel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BROWNING ROCKS, EVERYBODY IS AWESOME!

there are dealerships, salespeople, techs, parts, service writers, and the backend staff. Then there is BROWNING. No one can compete with Browning Mazda of Cerritos. Each of the groups listed at other dealerships do the job, but the staff at Browning define the job because they are just that good, they are a natural at service! That's just why I will drive over 45 minutes to them (no traffic), instead of going to the dealership 20 minutes away (and that's with traffic). Browning (as Ive said before) does not set the bar, they are the bar. Even if they have a rare bad day, that day is still leaps over anyother dealerships good days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Customer Service

I dropped my car for a routine service without an appointment yesterday, and the receptionist was able to accommodate it for me. Derek who handled the paperwork was friendly and efficient. Most surprising of all, the whole service took shorter than it was estimated. I was able to drive off the dealership with a completed car maintenance. I was delighted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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