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Steve Schmitt, Inc.

(995 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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Great people

Very nice people that will go the extra mile to help you out. whether it be buying a new vehicle or getting service done. Very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us how we are doing! Our team will be happy to hear your compliments. Thank you for your business and we hope to take care of any of your future car needs!

Excellent

BJ was extremely helpful and knowledgeable about the dealership inventory and the entire buying experience. He was very courtious and friendly. I feel that he went above and beyond to make my buying experience enjoyable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your kind words about BJ! We’re glad he could help provide an enjoyable car buying experience for you. Please let us know how we can help again in the future, and enjoy your new car!

Smooth Process

My wife and I decided to explore the Leasing route as opposed to purchasing a new vehicle. Out salesman Todd Cange walked us through this process and took care of us every step of the way. We couldn't be happier with our new Traverse and the ease of the process to get it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear everything went so smoothly and that Todd was able to help you find a vehicle that suits your needs. We know you're going to love that new Traverse! Congratulations on your new ride, and please let us know if we can help with any future car needs!

Satisfaction guaranteed.

I've dealt with this dealership since high school graduation and I'm always pleased with the outcome for all services offered they are like extended family.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you for the great review and for your loyalty to Steve Schmitt Chevrolet Buick GMC! It is great to hear that you have had another great buying experience with us and we hope to see you again when routine maintenance time comes around!

Great people to deal with

We have been a client of B.J. Shelton's for many years. We have always found him to be extremely helpful and pleasant to deal with. Whether we visit the dealership for service or to purchase a new vehicle we are always impressed with the manner in which our needs are met. We recommend the crew at Steve Schmitt, and especially BJ., to everyone we know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and for choosing us for your recent service visit! We are glad that it has been another great experience for you and that you enjoy working with our staff! Let us know how we can best help you in the future!

new truck

Good selection, very polite, clean, was there for service, also polite people, Free hot coffee! Bought several vehicles here, plan to continue to buy more.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
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Dealer response

Tim, thank you for choosing us for your recent visit! We are glad that you thought our selection was good and found our dealership to be friendly and clean! Enjoy your vehicle and stop back in when routine maintenance time comes around!

Scott Seger A+++

I've been buying & leasing vehicles from Scott Seger with Steve Schmitt for over 30 years. Scott is always fair and upfront with pricing. Always a no hassle experience!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

We are so happy to hear that you've picked Steve Schmitt to do business with for over 30 years! We are beyond grateful for your continued loyalty and happy that Scott has consistently exceeded your expectations. Don't hesitate to reach out if there is anything we can do for you & we look forward to seeing you again in the future!

Scott Seger

I have purchased a few vehicles from Scott Seger and I can not say enough about the way I have been treated. Both during and after the sale Scott has always done everything he could to meet our family's needs to make sure we got into the vehicle we were looking for. I have recommended him to several friends and family members as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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Dealer response

Thank you so much for your fantastic review and recommendation! Here at Steve Schmitt customer service is our #1 priority and we are thrilled to hear that Scott was able to provide you with a top notch car buying experience. We truly value your continued business and please don't hesitate to reach out if there is anything we can help you with!

Scott Seger

Scott really took good care of me and got me in a nice 2016 Malibu thanks Scott . He answered all the questions I had asked him I wasn't left in the dark on this buy

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

It's our pleasure! We are glad to hear that you had a great experience with Scott & that he was able to answer all of your questions. We look forward to the opportunity to work with you again and enjoy your 2016 Malibu!

Scott Seger

We have purchased vehicles from Scott since 2000. He is a top notch salesman and we will continue to go back to Scott. The dealership is the best around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so grateful that you chose Steve Schmitt to be the dealership to help you find your perfect vehicle! Customer service is our top priority and we are thrilled to hear that Scott has been able to exceed your expectations since 2000. Please don't hesitate to reach out if we can do anything for you & we look forward to the opportunity to serve you for another 17 years!