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Steve Schmitt, Inc.

(995 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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Great Dealership

You can't go wrong giving these people a try. Scott Seger in sales goes above and beyond to satisfy your needs. You can not go wrong with Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the glowing review, Ed! We appreciate the kind comments about Scott as well- he is an integral part of our customer service. We hope you have a great week!

smooth transaction

I drove a 6 hour trip to buy my truck from Steve Schmitt Chevrolet. The bottom line was Steve had the truck that I wanted at an unbelievable price. BJ Shelton was my salesman and did a terrific job. Everything went smooth as silk. Great job! Very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wow, thanks for your dedication to coming 6 hours to see us, Barry! We're so glad that the process was smooth and you got the truck you wanted. We appreciate the thoughtful words about BJ and our team as well. Have a great week enjoying your new truck!

Great salesman- Scott Seger

Scott Seger has been my salesman for many years. I couldn't ask for better customer service when dealing with Scott. He always goes above and beyond to make life easier for the customer! He has a customer for life in me! Thanks Scott!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about Scott! We greatly value him as an important part of our customer service experience here at Steve Schmitt. We're glad you had a great visit again!

Todd Cange was great!

I recently purchased a used vehicle from Todd Cange at Steve Schmitt. Working with Todd was super easy and he made it an enjoyable experience. The vehicle I purchased had a few minor issues with it, but Todd worked very hard to get them resolved without any cost to me. Zac in the service department kept me informed every step of the way. Thank you Todd and Zach for a wonderful experience! Michael

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback Michael! It was our pleasure working with you, and we are thrilled to hear about your wonderful experience working with Todd and Zac! We look forward to seeing you again!

Gold Standard Dealership

I've never had a dealer go out of his way to get us exactly what we wanted, and then sell it at his internet price. Everyone I've dealt with at this Chevy dealership has been as professional and helpful as the Mercedes dealership that I use. I can't fault them on anything except it would be nice if they were closer to my house.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so happy to hear that you were treated with the professionalism that you deserve! That level of customer service is what we strive for, so it's nice to know that we delivered for you. Thank you for the great review, and congratulations on your new vehicle!

Great Experience

I was looking for a car to replace my daily driver, Todd Cange sat down with me and I told him what I was looking for and my budget, and by that evening I was test driving my new Malibu. This is the second car I have purchased from Todd, and my Cobalt gave me 170,000 miles of service. The car meets my needs, and payments were within my budget. I am very happy with my Malibu, it is nice looking, runs and drives nice, and gets great gas mileage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Great to hear you are enjoying your Malibu! We appreciate your feedback and are happy Todd was able to help you find the right car with the right price! Thanks for being a customer, and please let us know how we may help you with future needs!

My new 2017 Buick Envision

We recently purchased a new 2017 Buick Envision from the Steve Schmitt Dealership. Working with Scott Seger is always so easy. He finds you exactly what you are looking for and is very helpful during the decision making process. He went on multiple test drives in different models until we found the perfect car. He explains everything in detail from the cars options to the different packages etc. We have bought several cars from Scott and would highly recommend him to anyone looking for a different vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful rating and review! We are so happy Scott was able to help you find the perfect car! We look forward to working with you again in the future--thanks for being a great customer!

new truck

when i bought my new truck todd cange was very helpful through the hole deal and even after the deal was done he took care of all my service needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! It's great to hear Todd was helpful and took care of both your sales and service needs! We appreciate hearing from you and look forward to seeing you in the future!

New GMC 2500HD

I have bought multiple trucks from Steve Schmidt GMC and have always been happy with the sale service from BJ Shelton. BJ works hard to get me a good price and is very knowledgeable when it comes to questions I have on setting up a truck that's best for me. The service department is also top notch when ever we need to get something worked on. They always get us back on the road quick and fixed the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and for your loyalty to the dealership! We are glad that BJ was able to provide you with another great buying experience at the dealership! We look forward to seeing you again on your next visit to our service department for routine maintenance!

2013 Scion

price was fare, worked with my available time on Friday night and Saturday afternoon, called a weak later to tell found extra keyto car and brought to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We thank you for the review and for choosing Steve Schmitt Inc! We were happy to work with your available time and find a price that was fair on your new vehicle! It is great to know that you had a great buying experience and we look forward to seeing you when routine maintenance time comes around!