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Steve Schmitt, Inc.

(995 reviews)
Visit Steve Schmitt, Inc.
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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Great service

Todd Cange was very personable and wonderful to work with. He took great care of me and made my first new car purchase an easy comfortable experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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High Quality

I have purchased three vehicles from Steve Schmidt Inc over the past eight years and continually have my cars serviced at their facility. Todd Cange was my sales person for all three purchases and is my contact for service on the vehicles. He always does an excellent job and goes above and beyond what one would normally expect. A simple phone call with any questions, comments or concerns has always been handled with a professional and prompt response. Thank you Todd and Steve Schmidt Inc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very helpful, got actually what I wanted

Todd Cange was very helpful! I came in looking for a car and he did everything he could to get me what I wanted. He is the most trustworthy car salesman I have ever met. I give him and Steve Schmitt two thumbs up! I will definitely be going back to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great selection to choose from and very helpful

When we purchased our Chevrolet Silverado Todd Cange helped us find the right truck to meet our needs. He worked with us as to the color, style and features we were looking for. We will be going back to Todd for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great deals with outstanding customer service.

My family and I have bought nearly 30 vehicles off Steve schmitt over the past 20 years. What keeps us coming back is the great deals we receive and their customer service which has beat any other dealership I have ever experienced. My sales rep Todd Cange makes car buying fun. His no pressure sale tactics, and comitment to find you the right car at the right price is great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Sales and Service.

We recently bought a new 2014 Silverado Truck from Todd Cange and the experience was outstanding. There was no pressure, no haggling about the price, just a straight forward and professional experience. We could not have asked for better service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great deal, good people

I purchased a new car from Todd Cange, he helped me pick out the options I wanted and gave me a good deal. My car has been proven to be economical and reliable. I bring the car in for service and the service and body shop do good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Working with

I recently purchased a 2014 GMC Acadia from Steve Schmitt and salesman Todd Cange. I couldn't be happier with the vehicle and with working with Todd on everything from start to finish. This included test driving multiple vehicles and continued on through the actual buying process. I have since had service on the vehicle and Todd has taken care of that including a loaner car while mine was being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Came in early and they took the vehicle and had it out quickly. Courteous and friendly and helpful people assisted me. Came in for a recall repair. Mr. Blake Bircher, Business Dev. Center Manager was very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealership Review

We purchased our 2014 Impala from Steve Schmitt with the assistance of Jeff Croak and Blake Bircher. They kept in mind price point and performance assuring us a vehicle that challenged a competitive price, performance, features and quality. The transaction and delivery were handled with the utmost professionalism.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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