Reviews
The sales person told us that he would fix little things
The sales person told us that he would fix little things in the car if we bought the car, and that we will get a loner while fixing those little things. As any other seller, they just want to sell you a car, once they sell you the car, they forget about their promises…. They kept the car for a whole week and we never saw or heard anything from them, They never loaned us a car even though we needed one to go to work and they never showed interest in helping. They had very bad organization in their service department to the point of not knowing the status of our new car or his whereabouts. They failed at customer service. Not a good dealer for anyone to buy a new or used car because they are not trustworthy. It’s been two weeks, we haven’t heard anything about the services they promised they will provide. In our case, the car started to have a very strong noise coming out of the brakes, once we got home. My husband had to change the brake pads and rotors were worn out too. If you have the opportunity to buy a car, go to another dealer. Don’t buy a car from Autos of Dallas. Get a certified used car in another dealer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Yunis was very helpful and love the new car.
Yunis was very helpful and love the new car. Thanks, would do business again. Larry Rice
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
These scammed had the audacity to book an appointment to
These scammed had the audacity to book an appointment to view a car, then had a donut on it when I arrived. Wanted e to finance through them only, refused to accept outside financing because they are scammers and said they can show me how to get 90 days without a payment by financing through them, then going to refinance at my own bank. THIS DEALERSHIP AND SALESMEN ARE FRAUDS and SCAMMERS RUN!!!!! BAIT AND SWITCH PRICES TOO!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Alexandro Very excellent car seller, I recommend him at
Alexandro Very excellent car seller, I recommend him at Autos of Dallas Plano Texas dealer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Would not recommend!
Would not recommend! They will not even show you a vehicle without your information and ID. Salesman was too worried about his skateboard to care. Both the Salesman and Used Car sales manager both were rude and unprofessional. Drove 3 hours to buy a vehicle (which I had 4 to look at) Guess they don't know what customer service is or want to sell a vehicle! Salesman stated cant view a vehicle without your contact info and license. I said no let me talk to your manager. I told the sales manager I wanted to speak to him about the way his sales people are treating customers and he didnt seem to care. I told him the salesman demanded my contact info and license before he would ever show me Jeep. He stated that's our policy we don't know who you are you could be sketch. So that's our policy brother. All dealer ships around here do that. I have NEVER had a dealer ask for my info especially my license just to see a vehicle.. Test drive yes I can understand that.. I said you lost a sale your policy ridiculous and walked out. He did care at all. Next dealer didn't ask for any info nor an ID. The final dealer (that I purchased a Jeep from) only needed my ID to test drive. I would give a hard pass to this dealer even if they were giving away a Lambo. Save your time and hassle!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bait n switch, drove all way there only to find our they
Bait n switch, drove all way there only to find our they hiked the price by $4000 ! Dishonest dealer, did not make business with them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Samuel, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team regarding the price of a vehicle that you had an interest in. Please give us a call at a time that is most convenient for you. Thank you, Autos of Dallas (972) 484-9200
Chad Streed is great, known him for a long time.
Chad Streed is great, known him for a long time. Very knowledgeable and hungry to make a deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We're glad you've had such a positive experience with our team at Autos of Dallas.
They are reliable, honest and operate with integrity.
They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for a reliable car . Darrell always takes the time to answer any questions I may have, and provides me with all the options. As a woman, it can be difficult to find a salesperson you can trust l'm very happy to have been referred to autos of Dallas!! Darrell was the best!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear about your experience with our team at Autos of Dallas. Thank you for the recommendation and commendation. We wish you many happy miles ahead!
Chad Streed is the best human being someone could ask
Chad Streed is the best human being someone could ask for! Amazing is an understatement.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're so glad to hear you enjoyed working with our team. Thank you for the kind words about Autos of Dallas.
Gabriela was very patient with me.
Gabriela was very patient with me. She walked me through the process over the phone very thoroughly. Great saleswoman. They need more like her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re glad to hear you had such a positive experience with our team. Thank you for sharing your feedback about the assistance received.