Reviews
Jared and Tim were awesome. Very helpful and full of...
Jared and Tim were awesome. Very helpful and full of information. Never felt the “high pressure buy” like so many other dealerships throw at you. Relaxed sale - the way it should be. Thanks for all of you help! We’ll be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kate - We are delighted to hear that you had a pressure-free car-buying experience working with Jared and Tim. Thank you so much for supporting Vern Eide Honda with a great review! We can't wait to assist you again in the future.
Alan was very knowledgeable and cared about creating a...
Alan was very knowledgeable and cared about creating a great customer service experience. He also kept me updated on the status of my vehicle. He will be my go to person in the future! Keep up the good work Alan. My only complaint is that the person who changed my oil last week left oily smudges on my door, handle and all over the steering wheel. This did not happen during this visit but the previous one. I was told that my vehicle was sanitized after servicing. This obviously didn’t get done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer feedback is important to us so I appreciate you reaching out. I'm delighted that Alan provided informative and communicative service, but I apologize for the way your vehicle was returned to you at your previous visit. I will speak with my team about your review to ensure this doesn't happen in the fuutre. Thank you, Darlo Verdoorn - Service Lane Manager - 605-362-6433
I went in knowing which vehicle I wanted to test drive...
I went in knowing which vehicle I wanted to test drive and possibly buy, the sales guy was very helpful. Everyone was very helpful and accommodating to what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kalyn, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Vern Eide Honda, and we will certainly let our team know that you appreciate their help. We hope to see you again sometime!
Everyone was so kind and waited on you quickly. Service...
Everyone was so kind and waited on you quickly. Service was done without problems. Clean facility and the loaner vehicle was nice to be able to use
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Vern Eide Honda, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!
Andy had all the information at hand, the work was done...
Andy had all the information at hand, the work was done as scheduled, and the call explained the work that was done. Vern Eide Honda consistently does an excellent job, and provides a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support! We are thrilled that Andy and the team made your recent service visit so excellent. It means a lot to hear that you are a happy customer and we look forward to assisting you next time at Vern Eide Honda!
Great Service Dept.!
Having purchased several new Hondas from Vern Eide and had them regularly serviced there. I can't say enough great things about this dealership, the sales person we have always used (Karen Heege) and the service department!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for trusting Vern Eide Honda with your business! Our team looks forward to working with you the next time you bring your vehicle in for service!
Prompt efficient friendly ! Kept communication with...
Prompt efficient friendly ! Kept communication with service when completed and offered a free oil change due to estimate costing more! Had car brought around to front to accommodate me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karen, thank you for choosing Vern Eide Honda for your service needs! We appreciate the support and we look forward to seeing you next time.
Listened to and answered every question I had and was...
Listened to and answered every question I had and was very knowledgable on all cars I looked at. Was more than willing to take extra time to answer any questions or concerns I had, even outside of business hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Vern Eide Honda, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!
Alan Greeted me immediately as I entered service bay. He...
Alan Greeted me immediately as I entered service bay. He had his service pad up and ready to go, he’s always listening to me and always understands what services I want.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled that Alan and the team could deliver such efficient, attentive service! Thank you for choosing Vern Eide Honda and taking the time to review us. See you next time!
I always consistently have a good experience with Vern...
I always consistently have a good experience with Vern Eide Honda sales and service departments. The facility is inviting and the staff are efficient, cordial and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! It is always a pleasure to assist you here at Vern Eide Honda, and we will certainly let both our sales and service teams know that you appreciate their help. We look forward to your next visit!