Reviews
Thank you, Melissa for your excellent customer service. I...
Thank you, Melissa for your excellent customer service. I appreciated the updates of the progress and explanation of the suggested work. Exceptional knowledge and helpfulness.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for stopping by to commend Melissa! We are so happy to hear that she provided communicative and informative service. Our team at Vern Eide Honda is grateful for your support!
Service is excellent and all employees are knowledgeable...
Service is excellent and all employees are knowledgeable and very helpful. The entire area is exceptionally clean. Amenities are always excellent and most appreciated no matter the time of day -- early or late in the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Vern Eide Honda, and it means a lot to know that you enjoy working with us. We look forward to your next visit!
Kyle was very responsive, respectful, and informative....
Kyle was very responsive, respectful, and informative. Kept me informed and answered all my questions timely and with confidence. I would recommend him to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your confidence in Kyle means the world to us, and we'll be sure to pass along your kind words to him! Thank you for trusting Vern Eide Honda with your business!
Excellent Service and the staff is very helpful and...
Excellent Service and the staff is very helpful and friendly. Pleasant atmosphere and recommend them to everyone. awesome coffee and cookies while you wait for your vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to receive your wonderful review. Thank you for giving Vern Eide Honda your business, we are always happy to help!
Our salesman, Dalton, was courteous, and knowledgeable,...
Our salesman, Dalton, was courteous, and knowledgeable, about Honda CRV’s. He answered all our questions, and reviewed the options and how they work on our selection. Thanks, Dalton!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Vern Eide Honda for your new Honda CR-V! We love to hear that Dalton provided informative and helpful service. Safe travels and we hope to see you again down the road!
In and out quickly. Made use of courtesy shuttle for...
In and out quickly. Made use of courtesy shuttle for lunch. Oil change was done before I was done eating! It is always somewhat confusing as to where to go to checkout. It is weird to be navigating an active driving lane and try to remember who helped me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this review and feedback! It was our pleasure to assist you here at Vern Eide Honda, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!
We were greeted with smiles and they listened to our...
We were greeted with smiles and they listened to our needs and did not try to upsell when I placed our limit. We are very happy with our new family vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with the Vern Eide Honda team. Congratulations to all of you on the new vehicle, and we hope to see you back!
This service department was great to work with. They set...
This service department was great to work with. They set me up with an appointment in record time. My loaner vehicle was ready and waiting and they did a fantastic job on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback, Peggy! We appreciate your support and are proud to have earned your business. Drive safely, and we hope to see you back at Vern Eide Honda!
Very disappointing process overall to purchase this...
Very disappointing process overall to purchase this Odyssey. Wasted my time for hours (4) that never should have taken this long. I felt I was treated differently as a female and not many people would have been patient enough to stay to complete the deal.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We expect all of our customers to be treated with five-star service so it's concerning to see this feedback. I would appreciate the chance to speak with you directly, but I won't be able to find your contact information from this review. Please consider giving me a call so that I can assist you. Thank you, Jason Hohn - General Manager - 605-362-9500 ext 6423
Service for my car ...............................
Darlo was friendly, prompt and thorough with explanations and recommendations. The computer print-off is nice to see the area that need immediate attention, attention soon and areas that are good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for posting about your recent visit to Vern Eide Honda. We're glad to hear that our team provided you with 5-star service!