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(249 reviews)

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Great dealership

Had a great experience dealing with Hall Buick ,Jeogre the salesman’s was great drive over from bossier city la and wasn’t there long at all thanks a ton would recommend this dealership to anyone who doesn’t like going to car dealerships

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Johnny, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hall Buick GMC and we hope to see you again.

Hall GMC

I had my vehicle serviced at Hall recently and was very happy with the service I received. Also, I bought my vehicle from Hall in Sept 2022 and was very happy with the salesman, Jeorge, and staff. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kellye, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Collision center

Will not ever recommended Buick Halls collision center.. Got my encore out.. Put back in several times they left unplugged my sensors and lock undone.. Buffed s BIG buff mark on the back panel. Broke my gas cap. Side fender flare black moldings popping out. Front bumper not set right it's popping out. Defective light assembly BROKE MY MOON ROOF!!. BUBBLES IN PAINT. Paint has runs in it he front hood. Headliner has grease stains and coming undone.. Etc.. Had to go to different auto center and problems of Buick collision center damage., around 3,000 needs repairing.. Will not recommend them!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact our Service Manager, James Herrin, at, jherrin@hallbuickgmc.com or 903-266-7804 so we can work towards a resolution. We look forward to hearing from you. Take care!

Extremely pleased!

Excellent customer service from the beginning to the end. Thank you, Chad!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Customer

As always, excellent customer service from Anthony. He?s always attentive and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Service

Outstanding service and punctuality while my vehicle was in for oil change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Truck Service

Great Service once again by the Team at Hall GMC . Each time since I purchased my truck from Halls, I have had me service completed with satisfaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hall Buick GMC

Leased another car

i am very happy with the sever8=ice that I received at Hall GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

By far the best place to have your vehicle serviced.

By far the best place to have your vehicle serviced. Service writers always show the specials offered up front prior to service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hall Buick GMC

Robert Mendoza at Hall Buick GMC took very good care of my service needs while at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Buick GMC. Please don't hesitate to reach out to us if there's anything more we can do!