Reviews
Collision center
Will not ever recommended Buick Halls collision center.. Got my encore out.. Put back in several times they left unplugged my sensors and lock undone.. Buffed s BIG buff mark on the back panel. Broke my gas cap. Side fender flare black moldings popping out. Front bumper not set right it's popping out. Defective light assembly BROKE MY MOON ROOF!!. BUBBLES IN PAINT. Paint has runs in it he front hood. Headliner has grease stains and coming undone.. Etc.. Had to go to different auto center and problems of Buick collision center damage., around 3,000 needs repairing.. Will not recommend them!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact our Service Manager, James Herrin, at, jherrin@hallbuickgmc.com or 903-266-7804 so we can work towards a resolution. We look forward to hearing from you. Take care!
Extremely pleased!
Excellent customer service from the beginning to the end. Thank you, Chad!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!
Customer
As always, excellent customer service from Anthony. He?s always attentive and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
Service
Outstanding service and punctuality while my vehicle was in for oil change
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Truck Service
Great Service once again by the Team at Hall GMC . Each time since I purchased my truck from Halls, I have had me service completed with satisfaction
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hall Buick GMC
Leased another car
i am very happy with the sever8=ice that I received at Hall GMC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
By far the best place to have your vehicle serviced.
By far the best place to have your vehicle serviced. Service writers always show the specials offered up front prior to service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hall Buick GMC
Robert Mendoza at Hall Buick GMC took very good care of my service needs while at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Hall Buick GMC. Please don't hesitate to reach out to us if there's anything more we can do!
New Yukon AT4 purchase
Great people. No pressure. Quick and easy process! James Bragg and Jose Cervantes are awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Buick GMC! We look forward to your next visit! Take care!
4 months after buying a truck and 4 trips to the shop my...
4 months after buying a truck and 4 trips to the shop my truck is now worse than ever. I called Mr. Monte Hall and told him of the dangerous fumes that was now coming into my truck that smelled like rotten eggs Mr. Hall went on to tell me how he had a 1000 dollar rental bill in which his employees caused by trying to scam my insurance company by leaving my truck in the shop over a month to only be fixed supposedly a day after the insurance claim was denied. I told him how I lost money because of the rental I was limited to my work, his response was whatever. Only worried about his loss of 1000 when I lost around 3500 yet mine is no concern. I have young daughters that ride in this truck who at the time can not due to the dangerous fumes being produced. I was told by Mr. Hall that he was done would help me with my repairs even tho I bought an extended warranty. I sat to anyone that considers this greedy and self centered place to reconsider they are consumed with greed and no concern for their costumers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car