Reviews
Kept me informed every step of the way.
Kept me informed every step of the way. Highly recommend. Excellent team, never pushy. Thumbs up!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frankmans was awful to work with and definitely took
Frankmans was awful to work with and definitely took advantage of me. They sold me a car with many problems, and then tried to get me to pay out of pocket for repairs. In the 6 months I have owned my Ford Explorer, I have had to take it to service 6 times. I finally took the car to MY mechanic, where they told me the people at the dealership where taking advantage of me. They also gave me a list of things that were STILL needing repairs. After speaking with sales and service managers, I was able to get my vehicle completely fixed, but still paid $200+ out of pocket. Communicating with staff was very difficult, and everyone at service was rude, EXCEPT for Kyle. Kyle was very good at communicating and keeping me updated. Everyone else at service was very rude and off putting. The seemed to be always in a bad mood, and like coming into their shop was a bother. There was little to no friendliness, and they gave me a few loaners that seemed to be needing quite a bit of upkeep themselves. As for Mike, the salesman, he completely ghosted me once all paperwork was signed. He continued to dodge my calls and messages, to the point where I had to reach out to the sales manager. After such a hassle, I wish I would have gone elsewhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lucas has always been great!
Lucas has always been great! I have gotten two vehicles from Frankmans, both from Lucas. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought my car remotely from Mike Denbow and Frankman
Bought my car remotely from Mike Denbow and Frankman Motors. Vehicle arrived on time and as described. Fantastic photos and videos online made it easy to judge condition. Jon the delivery driver was also very helpful and had a great attitude. I would definitely recommend Frankman Motor Company to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robby was very nice and knowledgeable.
Robby was very nice and knowledgeable. I definitely recommend Frankman Motor to anyone looking to purchase a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good choice of cars to choose and compare.
Good choice of cars to choose and compare. Lower miles on cars with same price compared to other dealers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased a "new to me", 2018 Honda Accord.
I recently purchased a "new to me", 2018 Honda Accord. Joe was helpful in getting the deal done and finance was even able to get me a better interest rate than my local bank. I did have issues with the vehicle within the time allotted for the warranty and Scott made it easy to get the work done through my local dealer. They dropped the check in the mail quickly for reimbursement. I was impressed with the support behind the 3 month/3,000 mile powertrain warranty. Would consider going back for a vehicle in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased 2023 Murano from Walter was a fairly smooth
Purchased 2023 Murano from Walter was a fairly smooth transaction except for all the EXTRA insurance which was very overwhelming and expensive which raised my purchase price significantly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly staff.
Very friendly staff. Everything was well explained and Lucas was very nice to work with.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
This is our 2nd car we have bought and both buying
This is our 2nd car we have bought and both buying experiences were great. Best dealership.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car