Skip to main content

Ancira Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,072 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

New Car

Robert Sandoval has always been very helpful getting us into a vehicle. Great Customer Service From Beginning to End.Everyone there at Ancira Volkswagen very friendly and helpful.Thanks Again Robert For My New VW.Love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the wonderful review on Robert Sandoval and our team here at Ancira Volkswagen in San Antonio, TX. Darrell Dixon VP of Ancira Volkswagen

First Car

Thank you Joe Mejia, for making my first car purchase the best one. The whole process was smooth and clear. I absolutely love my GTI. Thank You So Much.Joe Mejia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the wonderful review about Joe Mejia and our team here at Ancira Volkswagen in San Antonio, TX. I know you will have many wonderful years to come in your new Volkswagen GTI. Darrell Dixon VP of Ancira Volkswagen

Thank you Tanya Lozano

Went in to check out the March sale on the VW Jetta. Tanya met us at the door and provided excellent service. Simply went to price vehicles and ended up purchasing. Tanya was so attentive and very detailed, very knowledgable and simply sold me on the vehicle. Tanya along with the help of Scott made me a deal I could not walk away from. Thank you so very much Tanya!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review on Tanya Lozano and our team here at Ancira Volkswagen in San Antonio, TX. I know you will have many great years to come with you new Volkswagen Jetta. Darrell Dixon VP of Ancira Volkswagen

Joaquin De Alba & Ramona

I just want to recommend Robert Sandoval & Ancira VW. I am a very difficult customer, but these guys really know how to handle clients with high expectations. I was in and out with my new 2015 JETTA SE TSI in less than 1.45 hrs! They made the process smooth and easy. I strongly recommend you to deal with them, they offered me more money for my trade-in than anyone else in town! Call Robert Sandoval 210-681-2300.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review on Robert Sandoval and our team here at Ancira Volkswagen in San Antonio, TX. I know you will have many great years to come with your new Jetta SE TSI. Darrell Dixon VP of Ancira Volkswagen

Best car buying experience I've ever had.

Between me and my wife we buy cars about every other year or so. This was by far the best experience I've ever had. I highly recommend this dealership and our sales person Tony Staten!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review about Tony Staten and our team here at Ancira Volkswagen in San Antonio, TX. Darrell Dixon VP of Ancira Volkswagen

New Car

I purchases my new VW Jetta at this location and was extremely happy with my experience! Tony Staten was very helpful and the process was not as hard as I thought going in. I am so happy with this purchase and look forward to doing business in the future with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the wonderful review about Tony Staten and our team here at Ancira Volkswagen in San Antonio, TX. Welcome to the Ancira Family! Darrell Dixon VP of Ancira Volkswagen

First time car buyer!

I purchased my first car last weekend from Ancira Volkswagon and I can definitely say it was as wonderful as the car buying process can be. My parents have purchased their last three cars from this dealership so naturally this is where I went when I decided it was time to buy my own car. I worked with Mark Peterson through the whole process and I can honestly say he was the most personable and friendly salesman I could have asked for. He was not pushy at all and made me feel comfortable with my purchase. He did everything in his power and went of his way to help me out through this process and I HIGHLY recommend him to anyone looking to buy a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much Allison for the wonderful review about Ancira Volkswagen in San Antonio, TX. & Marc Petersen. He is a very big part of our team and rest assured we will be here for all and any of your future needs. Darrell Dixon VP of Ancira Volkswagen

Another Great Experience at Ancira VW

This makes the fourth VW we have purchased with Wes Weschenfelder at Ancira VW. He always makes you feel like you are part of the family and goes out of his way to get you a great deal. Thanks Wes, we look forward to purchasing vehicle number five.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Rick for the wonderful review on Wes Weschenfelder here at Ancira Volkswagen in San Antonio, Tx. Welcome to the Ancira family! Wes Weschenfelder

Wes Weschenfelder at Ancira VW

Wes made the purchase of a 2014 Jetta effortless and pleasant!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Shingo for your great review about Wes. He is a big part of our team here at Ancira Volkswagen. I know you will have many wonderful years to come with your 2014 Volkswagen Jetta. Welcome to the Ancira Volkswagen family in San Antonio, Tx. Darrell Dixon VP of Ancira Volkswagen

Perfect car but blemished experience

We were looking for a Ford Edge and found the perfect used one at this location. My fiance was instantly in love with the vehicle. The sales person was easy to talk to but there was slight pressure to purchase the vehicle. The finance department was helpful in going over the details of the contract on the day of the purchase and the following days. The blemish in our experience was a matter of trust with the dealership. We traded in our vehicle as part of the purchase and since it was late, we were going to go back the next day to retrieve our items. When we went back the next day, the car was obviously searched through and my sunglasses were missing. I informed the sales person of the missing glasses but they could not account for the items or answer why the car was searched. They did provide us a $50 gift card to a restaurant as a apology but that was besides the point. I trusted the dealer and sales person in the purchase of the vehicle but that trust was lost. I'm appreciative for the vehicle we purchased with them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are committed to providing high quality customer service, but based on your Cars.com review, you did not share that experience. I would like to invite you to please call me. Our goal is to try and make everyone happy. I would like to try and resolve this issue with you. Darrell Dixon VP of Ancira Volkswagen (210) 681-2300