Reviews
Write a reviewNew Car
I recently purchased a Golf and I am very happy with my new car. The staff at Ancira Volkswagen was very helpful and my salesman Alexander Lee was always available to answer any questions I had. I never felt like I was not a priority. The overall experience of buying a car was not as stressful as I thought it would be. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review about Lee Garcia and our entire staff here at Ancira Volkswagen in San Antonio, TX. We know you will have many great years to come with your new Volkswagen Golf. Welcome to the Ancira family! Darrell Dixon VP of Ancira Volkswagen
Passat purchase
I went to look at Passat TDI's and was treated with excellent service by Marc my sales person. He was knowledgable and personable. He listened to my needs and my financial goal, and did an excellent job getting within my plan. There was no reason to go elsewhere. He gave me sound confidence that this was the deal for me. I would gladly buy again from the dealer and Marc!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Mark for the great review out Marc Petersen here at Ancira Volkswagen in San Antonio, TX. Congrats on the purchase of your new Volkswagen Passat, and welcome to the Ancira Volkswagen family! Darrell Dixon VP of Ancira Volkswagen
2015 Passat SE TDI
I had been considering a new car for a few months, and after much research, I settled on a Passat. I wasn't quite sure if I wanted the Diesel, or the Regular gasoline engine, but Joe (Who you should ask for, by the way!), was able to clearly explain the advantages and disadvantages to each. I ended up going with the Diesel Version! I had initially gone in thinking I wanted the SEL with all the fancy upgrades that it would offer, but Joe is a Practical man, and showed me what was offered in the SE model, versus the SEL. He made some great points, and talked me into the 2015 Passat SE TDI. Drove in with my old vehicle, and drove out with a new one several hours later. Thanks Joe!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you David for the wonderful review about Joe Mejia. He is a big part of our team here at Ancira Volkswagen in San Antonio, Tx. I know you will have great years and many hundreds of thousands of miles of loyalty out of your new Volkswagen Passat TDI Clean Diesel. Darrell Dixon VP of Ancira Volkswagen
INTERNET TRADE IN AND NEW PASSAT TDI SEL PURCHASE
Friday, Looking for a certain exterior/interior color combination Google directed me to Ancira VW in San Antonio and I looked at all the info and decided to give them a call and check availability and trade in offers. I was directed to Tanya Lozano who answered all my questions and offered me exactly what I expected for my trade in. Since the dealership was only about a 3 hour drive from where I live my wife and I made a day trip and were pleased to find out we could do it on Sunday instead of waiting until Monday or a weekday. When we arrived our car choice was waiting for us at the front door and after a brief inspection we closed the deal and. Tanya was very knowledgeable and an absolute delight to deal with. No games at this dealership, she handled the transaction from start to finish and with only a brief stop at the finance center to pay for the vehicle we headed home. I plan to visit them a few years from now when I am ready to purchase another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Pepper for the wonderful review about Tanya Lozano and about us here at Ancira Volkswagen in San Antonio,Tx. It makes me very proud to know you were treated as I expect my staff to handle every customer. Thank you for your purchase and welcome to the Ancira Volkswagen family! Darrell Dixon VP of Ancira Volkswagen
3rd times the charm.
I am a creature of habit but only return to my haunts if the experience is exemplary. Chris Brown just sold me a car for the 3rd time and my first brand new car ever. I hate the stress and process of car buying, Chris makes it pretty painless and quick. I find the team at ancira vw really plays to their strengths well and are great at working with one another. Everything from being greeted, to the trade in folks, finance, make ready, and service are wonderful. I could go on but the bottom line is that the ancira team makes this important purchase(s) in my life easy and has continued to be there after the sale. If your in the market for a new or used vehicle these guys are worth the time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Matt for the wonderful review about Chris Brown and our great sales team here at Ancira Volkswagen in San Antonio, TX. I know without fail you will have many wonderful years to come with your new Volkswagen Touareg. Darrell Dixon VP of Ancira Volkswagen
Great Shopping Experience
Loved everything about my purchase. Will definitely come back for car buying needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Zachariah for the great review about our Volkswagen store in San Antonio, TX. Welcome to the Ancira VW family! Darrell Dixon VP of Ancira Volkswagen
ANCIRA IS TOP NOTCH
We just purchased a 2015 Passat TDI SEL from Chris Brown at Ancira and boy we are very pleased. Car buying is never something I've enjoyed but Chris made the process so easy and professional. He was recommended by a family member and now I know why. He is very personable and easy to talk to (not your typical car salesman). He knows what he's talking about and his wife actually drives a VW so that says a lot for me. Chris believes in the VW culture. I would definitely refer him and the Ancira family to all of my friends/family.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Leah and Kevin for the review about Chris Brown and our process at Ancira Volkswagen in San Antonio. Congrats on the purchase of your new 2015 Volkswagen Passat TDI Clean Diesel and I know you will have many great years to come with it and many hundreds of thousands of miles of reliability! Darrell Dixon VP of Ancira Volkswagen
Great Experience
The experience of buying a truck (2012 F-250) from Ancira Volkswagen was truly first class. Lee Garcia was the salesman that helped me out and as a first time car buyer made things extremely simple. Even after I bought the car Lee took the time to call me and asked how I liked it and if there was anything else he could do. I could not be happier with the experience, and I would absolutely recommend Lee and Ancira.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Pat for the great review on Lee Garcia here at Ancira Volkswagen in San Antonio, TX., also congrats on the purchase of your Ford F-250! Darrell Dixon VP of Ancira Volkswagen
Mr. Marc Petersen Review
I recently purchased a new 2014 Jetta. Mr. Petersen was very helpful in the process and I never felt like I was pressured at any point. He was very knowledgeable of their products and thanks to Mr. Peterson I was able to get into the car I wanted and have the price I needed. Thank You, Mr. Petersen
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review on Marc Petersen here at Ancira Volkswagen in San Antonio ,TX. He is a very big part of our team and I am very happy he helped you with the respect and courtesy that you and every customer deserves. Congrats on the purchase of your new Volkswagen Jetta and welcome to the Ancira VW family! Darrell Dixon VP of Ancira Volkswagen
Great People
I have purchased several cars, and this is the first time that I have felt that the experience was good enough to write a review about. My wife and I went in unsure of what we wanted, and asked to test drive several different vehicles. Marc Petersen was our salesperson and was very helpful and patient as my wife and I made our decision. Once we decided on a vehicle, Mike Rosas worked with us with financing. He was without a doubt one of the best finance personnel we've ever dealt with. We were pleased with how much Marc and Mike cared about the questions we asked. They were never pushy about buying anything we didn't want. They got us into the car we wanted, explained everything and gave us a good deal. Very pleased with the whole experience, and will definitely make it a point to check out Ancira Volkswagen next time we are looking at buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Danny for the wonderful review you submitted for us here at Ancira Volkswagen in San Antonio, TX. Marc & Mike are major parts to our team here at Ancira and I am proud we helped you with the care you deserved. Welcome to the Ancira VW family! Darrell Dixon VP of Ancira Volkswagen