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AutoSavvy Woods Cross

(766 reviews)
Visit AutoSavvy Woods Cross
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(888) 364-4302 (888) 364-4302

Reviews

(766 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoSavvy Woods Cross from DealerRater.

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Working with Nisho at Autosavvy

Getting my car through autosavvy was a super quick and easy process. I’d like to give a special thank you to Nisho for offering such quality customer assistance. Buying a car from out of state can be such a stressful process, however he went above and beyond to assure me that the vehicle was right for me with complete transparency. Thank you so much for all your help, I would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This company is extremely dishonest.

This company is extremely dishonest. They sold us a car which had essentially been glued back together. They convinced us to pay more for the extended warranty that would cover all major repairs. It is impossible to get a hold of anyone or to get in for even minor repairs. When the glue job didn't hold and we had a major oil leak (at 15,000 miles) they would not fix it. We paid $3,000 to another mechanic to repair the problem. Our mechanic said that this was a con job and suggested we sue. When we tried to get Autosavvy to pay for the repairs, they refused. Not sure what we are paying for with the extended warranty. DO NOT BUY A CAR FROM THESE CROOKS!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Dealer response

Rachael, we're sorry to see your review. While the coverage on this concern was denied, we'll have a manager reach out to you to discuss any available options.

Consumer response

We just ran into another issue. Our mechanic just charged us $230 to fix the airbag which had been ILLEGALLY DISCONNECTED by the person who put our Crosstrek together. This is a safety issue which could have resulted in our death. How can you sell me a car with a faulty airbag and have the audacity to illegally disconnect it?

Recommended!

Jay and Nate gave me great service. They were quick to show me a variety of appropriate vehicles and made my decision easy. They had a very large selection of cars and trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Working with Ric and Autosavvy. Buying w

Ric was great to work with. Professional but friendly. Got us what we needed. At a price we felt we could live with. Thanks Ric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great deal

Great bang for the buck. Worked w Jay, Val and Nate who were all helpful. The car wasn’t ready when we got to our appointment but they jumped right on it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for this review, Luke!

Awesome experience Val delivered an excellent service to

Awesome experience Val delivered an excellent service to us. We’re my husband and me is very happy in the car that we purchased - Honda Passport 2020.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great experience in buying a car - Honda Passport

We had a very nice experience with Val his very awesome to work his very knowledgeable, excellent service to customers, he listens first what we need. It’s been a while I was looking for a car for my husband as his very picky, hard to convince and he hates salesman but when we met Val and we talked about what kind of car my husband wants 😊it was fantastic he found one and got interested to buy the car and we really like it. He explained in details and help us the best options. We really appreciate Val in his efforts it was a good deal. Thank you so much Val…! For sure we will come back to buy another one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

I came in to buy a Camaro, Angel and Val worked around my financial position and were extremely helpful getting my first loan. Will buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review, Ayden!

Couldn’t have asked for better service

Super great service! Val was quick and very helpful in getting us what we needed. Being a first time buyer I 10/10 recommend this dealership and their services to anyone looking to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience with AutoSavvy

Great experience. Jay and Ryan helped us find and finance our Jeep seamlessly. They were not pushy and seemed to have our best interest at heart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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