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Garavel Subaru

(7,075 reviews)
Visit Garavel Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(7,075 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garavel Subaru from DealerRater.

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Best Used Car Experience

You have to come down to Garavel Subaru. Joe Wiatrzyk from Sales Team was excellent and professional on assisting me and my wife. We thank Jose Marin from Finance Department on working with us on paperwork and Ronnie Goss from Service Department on checking out vehicle needs and give us great tips! We Love our Subaru Forester! Great Service and Deals!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2nd car purchased from Garavel

This is the 2nd car purchased from Garavel. Both times it has been a very pleasurable experience, which is not what usually occurs when buying a car. Gary Bauman our salesman went above and beyond in helping us. I cannot recommend him enough, between showing the car, helping us with the financing and helping with Subaru to get loyalty certificates he was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Sergio made the process of leasing my new Forester very easy. I used to go to the Stamford Subaru dealer, but I’ll be coming to Garavel from now on!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Perfect Subaru

After visiting many dealerships in the hopes of finding a car for our growing family, our experience at Garavel far exceeded expectations. We worked with Evelyn who immediately made us relaxed. There wasn’t a moment where we felt trapped or that we were being forced into buying something we didn’t want. She was super knowledgeable about the car and every feature. She patiently taught us about all the new tech, transporting us 20 years into the future! Thank you Evelyn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

EAZY PEAZY

Happy to lease my second Suburu with Garavel in Norwalk! Everyone is extremely friendly and it’s a pleasure to work with them. A terrific corporate culture. Thanks to Miles Shapiro, Lulu and all the staff for making the car leasing experience so EAZY PEAZY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Darlene was great to work with to find a used car. She...

Darlene was great to work with to find a used car. She went above and beyond in my appointment to make the cars I was interested in were ready to test drive, and even tracked down a car that was so new that it was at the detail shop waiting to be detailed before being put in the lot. She also offered thoughtful opinions in comparing the performance, costs, and features of both cars too. At the end of the day I felt very comfortable with my decision, and a big part of that was feeling at ease throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a Certified Pre Own

We had a terrific experience with the entire Garavel team. This was the first time we've bought a certified pre- owned car and we were very happy with all aspects of the experience. Our sales associate Chris,was very helpful and patient. As a result we got a terrific car and are very happy with the outcome. We were initially warmly greeted by Valerie Clark, who took good care of us. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience with Garavel Subaru Norwalk CT

My experience with the salesman, Evelyn Santiago was over all the best I have received. Extremely knowledgeable and friendly. She was never pushy and kept us posted on what was available. We need a reliable vehicle for my son and Evelyn gave me the confidence to take the vehicle within 2 hours after we walked in Garavel Subaru dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

Great experience from start to finish. Dave Novik spent a lot of time working with me over a 2 week period. I was treated very well throughout the process from everyone I met at the dealership. All employees at Garavel are constantly aware of how they treat their customers and focused on finding ways to make the experience top notch. Will be back in 3 years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hassle-free buying experience

Gary and Tom were both very friendly and helpful when I came to the dealership and in follow-up emails afterwards. No hard-sell tactics, they just answered my questions and handled dealing with the DMV and insurance company for me smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.