Reviews
Outstanding Service
Came into Garavel Subaru looking for a Crosstrek. I met with Gary Bauman and immediately went for a test drive and knew right away I wanted the car. Gary was so knowledgeable on everything and answered all the questions I had before I really even had to ask. He made the whole process of buying the car a breeze and left me with no doubts or worries the entire time. To finalize the transaction I met with Tom Nerreau who gave me more information on the Crosstrek; power train, safety features, additional options and also made the stress of buying a car a seemingly worry free process. I would definitely recommend Garavel Subaru to anyone looking for a new or used quality car. I’ve owned and driven many different cars but always found myself thinking about and wanting another Subaru and finally got the all wheel drive car I’ve been searching for. Go in, meet with Gary, discuss options and you won’t leave disappointed. Thanks again everybody at the dealership and special thanks to Gary Bauman and Tom Nerreau!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales? Professional!
Dave was an awesome and knowledgeable sales rep. He knew the vehicles every function and explained it to my mother in very simple terms that she could understand. He was very accommodating to my handicapped mother and treated her like I assume he treats his own mother. Thank you Dave!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thorough and timely service.
My previous stop in for an oil change was quick, easy and very reasonably priced. The mechanic was kind enough to take the car out for a brief ride to evaluate a few questions I had. I recently received a mailer offering a discount on mid-day service which worked out perfectly for me, so I made an appointment on line. When an inspection revealed a greater amount of work needed to be done they provided me with a loaner car. The recommended service has put new life into my car and I feel more confident that my car is ready to face the winter.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service
Great customer service! My sales rep was Jeff, couldn't have asked for anyone better. Very personable and easy to talk to. He is not your typical car sales person he makes sure that you are happy and comfortable when picking out the car you want. I highly recommend Jeff if you're looking to get a great deal on your next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil change and tire rotation
I had no problems with the service or the vehicle after the service. It was done in a timely fashion and the employees were friendly and helpful.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The perfect car for me
I have to say this was a very pleasant experience.Sam Moskow Was the perfect salesman. He followed through with everything that was promised. I would definitely recommend this dealership to anyone looking for a car. Thank you, I love my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing new used car
Last week my husband and I went to Garavel Subaru to look for a used car for him. A former employee recommended a sales associate named Gary. Baumann, so upon arrival we asked for him but he was with another customer. A very kind lady named Valerie greeted us and made sure we were comfortable and kept informed as we waited for Gary. Well, he was worth the wait. Gary was not only very knowledgeable but he was very warm and friendly and helped us find the perfect car. I would highly recommend this dealership. Valerie and Gary are the definition of what customer service is meant to be, as was everyone else we dealt with. A very pleasant experience and worth the drive.! Thank you😊. Sincerely Suzanne Carey
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good day
I went in with no real idea what I wanted but thanks to Sam I was able to find a car I loved at a gray price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant experience
From the moment I scheduled the appointment, the process was customer friendly. A reminder came quickly and timely, once at the service center the assigned person came to greet me with a courteous, polite and customer friendly manner. He proceeded to take to the waiting area and kept me informed throughout the service. Excellent service 🤗
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car Buying
Conroy was a true gentlemen. My husband and I came in a little nerve after our past experiences at car dealers, but we were lucky to have Conroy as our Sales Liasion. He answered all of the many questions we had about the car, dealership and payment. Conroy treated us as if we were his family or a close friend. We are very happy with our car and the service we received. Thank you Conroy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car