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Garavel Subaru

(7,073 reviews)
Visit Garavel Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(7,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garavel Subaru from DealerRater.

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Nice dealership and pleasant people

The people were very open and honest and very friendly also. It did not take very long to go through all processes while being there. A co-worker of mine recommened me to go to Garavel for a car, so I did and I would recommend anyone who was looking for a new or used car to go there also. Thanks for everything and take care

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service from Garavel Subaru

5 Stars for Garavel. Excellent, Informative, Friendly Sales staff. Expertly answered all of my questions and help me drive home the right car at the right price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience with Garavel was amazing!

The staff was very helpful and knowledgeable. I got a great deal and the engineering in my new Impreza is absolutely amazing. I am very satisfied with both the car and the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome

Dave was great! He was always honest and never pushy. I chose to work Dave because he never bombarded me with phone calls and emails after my initial test drive. I admire his patience and believe most car salesmen could learn a thing or two from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A real pleasure !

They quickly understood what I was looking for and delivered with NO run- a- rounds or games. No "hard sell" for things I was not looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service

When I got in my car that morning my service light and brake lights were flashing and I heard a noise. I drove my car straight to garavel.They fixed my car the same day even though I didn’t have an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Buying a car can be easy

We recently had to replace a car and knew that Subarus have a great reputation. i went to the Garavel used car lot and started to look around. Not long after i got there, Sam came out to talk to me about what i was looking for. He was friendly helpful and knowledgeable. The entire experience was positive and i am enjoying driving my new Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Enjoying ouR associatION with Garavel Subaru

Don't let John Bonine's youthful appearance fool you! John knows the cars and is a very easy salesperson to get along with. We are pleased with our lease even though we are sometimes overwhelmed with all the xxxxx and whistles. John always is ready to explain whatever we need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Customer Service is a Priority at Garavel Subaru

Always a pleasure going to Garavel Subaru in Norwalk. This past visit I was met at the door and taken immediately to check in. Comfortable waiting room with Saturday college football, cold water, coffee and various danish, if desired. I bought my Legacy there, and I have always gone for my servicing there. Safest car I have ever owned, and I am always treated with a cheerful group of service employees. Don't know what I will do without them when I move to Florida next year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They put up with me!

Joe Wiatrzyk has to be one of the best salesman I've ever worked with. From the get-go he did not push me into anything I didn't want to do. For example, at other dealerships, when I was looking for a Crosstrek, the salesman usually edged me in the direction of trying more expensive vehicles. I know that this is their job essentially, however making a sale in my opinion is more important and apparently that was the mentality of Joe as well. Right away I was put into a vehicle that I spotted in the lot and wanted to test drive. No dilly-dallying around, just straight to what I was at the dealership for. After all was said and done I had enquiries on the interior as well as the exterior and even flopped between a few cars that I was debating about purchasing. This took a matter of two trips to the dealership and every single time I had a question it was answered immediately with extreme detail. I admit that I was a fussy customer and because of that I highly recommend this dealership. Every single time I spoke I was being talked to with a smile, never a sigh, never an eye roll, or anything like that, Just genuine good attitudes. I was treated fairly and honestly and that's all you can ask for. On the financing and paperwork end of things, I was a little confused going in because I I am doing all of this for the first time and I wish I took a little more time trying to understand everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.