Reviews
Great Service all-around
My salesman, Orlando Rocha, was very attentive to our needs and was all around FANTASTIC! May be back for a second car once lease up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the amazing 5-star review, Ismael! Orlando is an important asset to our team and it is great to hear he could provide you with a memorable experience. Please don't hesitate to contact us if we can assist you with any future auto needs, be it service or sales. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great Service with the Polish speaking person :)
I was check thorougly all the info before purchase a new car and my choice was based on previous experience and great car service and knowledge of the rep from McGrath!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us this excellent review, Janusz. We look forward to doing business with you in the future. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great Service
Ethan is always thorough when explaining whats needs to be done with the car. Ethan and the service personnel are great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your review, Cheryl. I am happy to hear Ethan could provide you with a positive experience. We hope to see you again soon. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Staff went above and beyond
Staff went above and beyond to locate and obtain the vehicle I wanted. The purchase process was fast and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking a moment to share your awesome feedback with us, Jeffrey. Please let us know when we can assist you again. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
quick service
service was quick. customer service rep was friendly and helpful. i was asked if i wanted a car wash but i didnt get one.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, April. Please feel free to stop by or give us a call if there is anything else we can assist you with. Best regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Oil change
Ethan is very helpful and attentive. I don't like the fact I have to put at least 20 words to submit my feedback
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Luliia. See you next time! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Thanks!
Everyone was friendly and it was a nice on site wait area. Second time here for a recall airbag and got an oil change as well. It?s quick and affordable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Holly. I am glad to hear our team could provide you with an overall positive experience. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Service
I went to get a oil change, and was given the best service EVER! Luke is GREAT! He took care of me right away, and always gave me heads up on the status of my vehicle. I have friends who also get their vehicle serviced at McGrath Honda and I recommend Luke all the time! Thank you Luke for the amazing service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking a moment to share your feedback with us, Hector. I am glad to hear about your 5-star service experience with Luke. Please don't hesitate to contact us if we can assist you with anything else. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Excellent Customer Service
I love the customer service at this dealership. Staff are always friendly, helpful and courteous. I always feel that they have my best interest in mind. They make sure to offer me any available deals to keep my costs as low as possible. I truly enjoy the dedication and commitment of the entire team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your amazing review, Sylvia. We strive to provide each of our guests with a memorable experience and I am thrilled to hear our team could do just that. I will share your comments with the rest of the staff. We hope to see you again soon. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great services, clean facilities
Greate experience! Clean shop, professional service adviser! Would definitely come back for more services. Convenience, since I live just behind the store.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Tong. I am happy to hear our team could provide you with an overall positive service experience. See you next time! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager