Reviews
Friendly and very prompt service.
Great and friendly service. Promptly as well. My service person this last time was very helpful and kept me informed as my service progressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leo, thank you for leaving your excellent feedback. I am glad to hear our service team could provide you with a friendly experience. We hope to see you again soon. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great Service
Staff are very respectful of customers. They showed good attitude even though they are busy or it is almost closing time. We highly recommend this branch, Honda Mcgrath in Chicago.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Victoria. I'm glad to hear everything went well for you. We appreciate your recommendation and look forward to working with you again soon. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Excellent service!
My service rep Ethan Giddens was excellent. He showed me how to rest the air pressure icon he was friendly and professional.i have been to Grossinger and they were not nice and i was at Castle for my last oil change but they only changed the oil..no fluid levels were filled and they were low. mcgrath is a bit further but their customer service is the best...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Nancy! We really appreciate your feedback and I will be certain to share your comments with Ethan and the team. We pride ourselves in offering high-quality customer service, and I'm glad to hear we were able to take care of you. It was our pleasure! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great Service
I felt confident that my car was getting the best of care. The seating in the waiting room was very comfortable, and the employees conducted themselves in a friendly, courteous manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your amazing feedback, Doris. I'm happy to hear about your positive experience with McGrath City Honda! Please don't hesitate to contact us if we can assist you with anything else. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great service and courteous staff
Our service advisor, Ethan, was especially courteous and knowledgeable. As were all those we encountered. Facilities were all clean and convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Jeffrey. We're happy to hear about your 5-star experience with Ethan. Please don't hesitate to contact us if we can assist you with any future auto needs. Take care! Best regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great service
Kid named Jeremy was so nice and helpful. He made sure I was taken good care of. Thank you Jeremy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raymond, thank you for the incredible review. I'm glad to hear Jeremy could provide you with a helpful experience. We look forward to seeing you again. Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great Spot
good service except they left my car on and in the alley when they brought it around to pick it up after they serviced it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Kim. Please don't hesitate to contact us if you would like to further discuss the details of your visit. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great, courteous service
Courteous assist, timely, pleasant. Service Advisor, ali Morsy, was very helpful and his assistance made the trip for service pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate you leaving this terrific 5-star review, Katharina. I am glad to hear that you had a positive experience with our dealership. Please let us know when we can assist you again. Best regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Awesome service
Awesome experience at all levels. Persons in charge were very knowledgeable and super nice and polite. I am gratefull to Nick and all the persons who work behind the scenes to make me this possible. I will definitely return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Renzo, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Nick and out team could do just that. Please don't hesitate to contact us if we can assist you with any future auto needs. Best regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Excellent servives
The staff are very helpful. Definitely I will recommend to all my friends and family. Once again, Thank you McGrath Honda!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your wonderful feedback, Phuoc! I'm glad to hear everything went well for you. We look forward to assisting you again soon. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager