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Murdock GM

(77 reviews)
Visit Murdock GM
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday Closed Closed
New (435) 363-4722 (435) 363-4722
Used (435) 915-4994 (435) 915-4994
Service (435) 363-4756 (435) 363-4756

Reviews

(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Preventative Service

Very respectful service from start to finish! Started on time and ended on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Always great service!

Daria always provides professional and “high touch” service. She’s knowledgeable and follows through on every detail. Thanks to her and the service team for A work every time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We want all our clients to have a comfortable and stress-free experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Volkswagon

Great time! Found the car i wanted. For the price i wanted to pay

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We hope to see you again soon. Have a great day!

Last visit

About the third time I’ve been let down! I will never buy a car there ever again!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Colby. We're sorry to hear that your experiences with our dealership haven't been positive. I don't see a recent purchase or service record for you. Will you please email skeeler@murdockautoteam.com and let us know a little more about what happened? Thank you!

Delivered to Grandma !!

I shopped online & was able to do everything via text/email and they even DELIVERED which was quite helpful for this Grandma. ERROR message on Equinox menu screen for TIRES. The only reason this rating dropped was due to the tires were deflated (27-28) so they needed AIR before I could leave town & barely passed inspection per 2-Tire stations ... had to pay for NEW tires immediately. Follow-up on tires was lacking, I had to text/phone back to Murdock for a response.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service rating

Very kind and hospitable with me. Jeremy even apologized for the more time it took to get to job done and explained the reason and worked with me on the payment. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your review! We really appreciate your business and are so happy that Jeremy could provide great service to you and your vehicle. We look forward to serving you again! Regards, Murdock Chevrolet Logan

sparkygtp63@yahoo.com

All the employees were knowledgeable, helpful and friendly. Thanks Murdock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Regards, Murdock Chevrolet Logan

Great deal on Chevy Bolt

Had the best experience purchasing a new car with Murdock. I knew what I wanted and their internet site had the car I needed. It was around 90 min from start to finish. Devin and team were ready for me once I arrived and were able to answer all my questions. I would highly recommend working with Devin and Murdock Chevy, Logan, UT internet sales team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including great customer service from Devin and the rest of the Murdock Chevrolet Logan team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Murdock Chevrolet Logan Team

Bait & Switch - Dishonest

Found a truck on classifieds at Murdock Chev. They truck was advertised for 20K. I wanted to purchase and was told the truck was sold/not avail. Within minutes, the same truck (same vin#) was re-listed for sale for 23K by same dealer within minutes of being told the truck was sold. Two days later my wife called to inquire about the truck and she was told it was still for sale....for 23K.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are very sorry to hear about your negative experience at our dealership. We take customer care very seriously at Murdock Chevrolet Logan and we assure you that we are truly dedicated to rectifying this situation. To that end, we would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Regards, Murdock Chevrolet Logan Team

Love my truck

Murdock was fantastic to work with. They were completely accommodating. The people there are friendly without being over the top and put me right at ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, Murdock Chevrolet Logan Team