Murdock GM

I went into Axtell Taylor GM back in November looking for a car. It took me almost two years to find what kind of a car that I wanted and who I could trust. When I went into Axtell Taylor I was met with extremely friendly and helpful staff who helped me find the car that I wanted at an awesome price and with no hassle!

We've been going to Axtell since 2010 and have always experienced great customer service and support. I feel well taken care of when I take my vehicle in for service and that keeps me going back!

So while purchasing my 2014 silverado the sales rep was great and in no way pushy, the finance guy however is another story. I'm a vet abs had my usaa loan ready to go and I needed to do thay add it was the Wednesday before black Friday and my wife being a manager couldn't leave work to sign papers. A usaa loan everything was already signed, the finance guy however believed he could get us a lower rate. So I humored him and let him try, after over an hour he was unable to get a lower one buy he could match it I decided to go with usaa because my wife would need to be there to sign the one he got. He got upset and told me how he just wasted his time. I asked him if he got a bonus or something from closing a loan and he said yes. I was very disgusted at the lack of professionalism that was displayed there.

Axtell Taylor was great when I took my Chevy in for warranty maintenance. They were quick and so friendly! I would recommend Axtell Taylor to any of my friends.

Purchased two vehicles at the same time very helpful friendly staff great deals in and out within 3 hours awesome ! Definitely will buy future vehicles from Axtells still contacted to see how things are going never had such good service !

5 days after buying a $23,000 truck it needed $4000 in repairs. I tried having them fix the oil leak and they failed miserably. I ended up going to hansen motors in Brigham and the problems were so significant then neede my vehicle for 2 weeks to do all the repairs and get parts. The vehicle still needs another $1500 in repairs done. Axtell motors told me the inspect every vehicle and check all the fluids. If they would of done this they would of sceen the damage and fixed all the problems or they did see the problems and ignored them. I will not buy a vehicle from them ever or let them touch my vehicle for repairs. I would not recommend them to anyone. Most of the repairs would of been covered by the vehicle warranty so there was no reason not to do them..

The buying experience this time around was very good. The dealer had just the vehicle I was looking for and was very willing to deal.