Reviews
Nick demonstrates the meaning of Superb customer service!...
Nick demonstrates the meaning of Superb customer service! Nick was professional and courteous as well as quick to provide any assistance I needed! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lenny is amazing as well as the rest of the staff! It...
Lenny is amazing as well as the rest of the staff! It genuinely feels like home when you enter the dealership. The service is top notch and everyone is very welcoming. I won’t go anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Let me start by stating this is my third Mercedes Benz...
Let me start by stating this is my third Mercedes Benz purchase so I do really like the brand. My experience with Lenny Inserra was by far the best car sale purchasing process I have been through. Lenny was constantly upfront with me on certain options in the vehicle that he felt I would need based on the questions he asked me regarding my driving needs. I never felt he was selling me more guiding as a consultant which I really appreciated. The process around financing was straight forward with options to purchase or lease. Both Lenny and his manager get the customer experience piece of the business. They made it very easy to purchase the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Have been a loyal customer for many years. Rich is...
Have been a loyal customer for many years. Rich is amazing he’s always going above and beyond making sure that he puts his customers first.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a wonderful experience with our Sales Rep. Lenny...
We had a wonderful experience with our Sales Rep. Lenny Inserra, he was very knowledgeable about the entire inventory and did a wonderful job helping my husband getting into a new car..
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was definitely the best experience I’ve had with...
This was definitely the best experience I’ve had with purchasing a new vehicle. Lenny made the process easy and comfortable! I loved my experience!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the best dealership ever!!!!! I had some ups and...
This was the best dealership ever!!!!! I had some ups and downs with what I wanted and Joe was very patient with me and he never gave up on me. Joe pushed so hard to make sure I left with something. He’s very understanding and really care about his customers. He treat his customers really great and I felt very secure dealing with Joe. He tells you what it is and gets straight to the point. He doesn’t fabricate anything just to get the sale. Dan was also great at explaining the different features on my new car. This was the best experience ever. Thanks Joe and Dan! I will definitely recommend Joe to help with purchasing your new car! Great job guys
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mercedes
perfect customer service. Staff were very positive towards their customers. I didn't have any issues when visiting this mercedes benz dealership. I would recommend this dealership to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Exceptional customer service from Harold King
The service department is very efficient and performs what is needed in a timely fashion. And Harold takes great care of his customers and provides sound advice for resolving issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Victor I appreciate your business and honesty and...
Victor I appreciate your business and honesty and professionalism. This is my second car and hoping to keep doing business with you in the near future. Victor you are very loyal and you have treated me and my family with respect and has welcomed us to the ray catena family with open arms. Christopher bradfield sold me the car and he was great. He knew exactly what I wanted and got me the car That I exactly requested with no issues. He conducted himself very well with respect and very professional. I consider you guys like family as well. Thank you Victor and Chris I love my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car