Mercedes-Benz of Union

Beautiful showroom. Plenty of space with lots of new models and friendly people. Good location. Jessica Cohen was great to work with - professional, informative, and approached the whole process in the right way.

Very knowledgeable and helpful! They were quick and the process of leasing another car was easy and seamless! Jessica was cheerful and very pleasant we never felt pushed into a new car and she was very patient and helpful. The dealership had a lot of stock which was great because we found what we wanted without having to search other dealerships inventory. This is our 2nd time with union and Jessica and I can say with confidence there will be a 3rd!

Lovely experience. Large inventory to choose from; new and pre owned. We found Jessica to be professional, knowledgeable and courteous.

I had the pleasure of working with Jessica and can confidently say she is one of the most knowledgeable outstanding professionals. I would highly recommended her to anyone looking her a top tier sales experience.

This dealership is one of a kind they pulled my credit took a deposit from me and had me drive twice two different cars and then they told me soory the car was sold already, the next day they told me they found another car for me and send me the entire information with the Vin number for me to be able to order insurance which I did, and then I called them to see what time I can pick up the car they said I'm sorry the car was sold to someone else, on top of it all this takes the cherry on the cake I call the head manager to discuss the matter with him and all he said was no worries will just give you back your deposit have a great day. The worst service I have ever experienced with a dealer, I own a escalade, BMW, Honda, and a audi, never have I had this type of experience with a dealer. Good luck to them

Joseph P. was AMAZING! He is kind, patient and beyond professional. He is by far the best service advisor I’ve ever worked with! I’ve worked with countless over the past 9 years between my company’s vehicles and personal, and no one has ever given me the level of care and attention I did for a simple tire change on a newly purchased c43. If he’s the example of the caliber of people that are at Ray catena in Union, then you owe it to yourself to get your Mercedes serviced there, you won’t regret it.

Jessica went above and beyond helping out our family! We asked a lot from her and she didn’t disappoint at all. She made the whole process simple and smooth! Couldn’t recommend a better salesperson!

My husband and I purchased a GLS450 with Greg. His customer service was exceptional! We were buying out of state due to the low volume of vehicles in our area. He made the process very easy and his down to earth attitude and humor made this experience, exceptional! We will definitely purchase another car only from Greg in the future.

This is my sixth lease with Ray Catena of Union. After the experience with my last lease, I was ready to leave the brand. I was very disappointed with some of the challenges from the first run of the current C class model and I had actually purchased a car and was going to end my relationship with Mercedes and Ray Catena. However, the dealership was great at helping me to understand the shifts in production since Covid and truly honored my long time loyalty with the brand. Not only did I get a great deal, I got a beautiful ride. Im looking forward to smooth rides with this beauty.

We received great service from start to finish. We’re so happy that Mercedes employs knowledgeable people who care about what they sell, which is quality vehicles. Jessica was our salesperson and she was great. Thank you Mercedes Benz of Union. Walter and Ella Joseph