AutoMember

SCAM ALERT and shady business alarm, entire engine needed replacement!! I originally recommended this dealership, however am changing my review. After driving the 2018 Mazda CX5 I purchased from Justin and Jay for only just ONE month, the engine started leaking oil. My local mechanic tried to fix it and discovered that the ENTIRE ENGINE needed to be replaced. Apparently, the car was in an undisclosed accident (other than the bumper scratches visible) and whoever repaired the engine had done so with glue and shoddy workmanship. Auto Member does not check their cars before purchasing them to resell. When they took the plate off, bits of metal fell off, and things were leaking and broken everywhere. It could not be fixed. I had to purchase an entire new engine for a 2018 used vehicle that cost me $17,500 at Auto Member. It appears that Justin, Jay, and Auto Member are not helpful, professional, nor trustworthy/ethical as I originally thought. For this horrible situation I unfortunately have no way to fix or get my money back, and am trying to warn any new customers.....RUN FAR AWAY from Auto Member!!! Or at the very least make very sure you have a reputable mechanic do a thorough scrub of any car you are thinking of buying. The sad part is the car ran fine for a whole month before completely breaking down. BEWARE!!! Auto Member does not validate cars they buy before reselling, and just send out trash cars to new customers.

Great experience from start to finish! Our salesman was Jay. He found the right car for my daughter and was just so easy to speak with. Justin the store manager was absolutely phenomenal! I purchase a vehicle a couple years back with AutoMember and the management team was just ok. Now they have a new store manager in Justin and he is extremely pleasant! He gave us a gift bag and a air freshener for our vehicle and even had a balloon for my youngest child!

LIKE most dealerships, it is a timely process. Do not be like me and go on a day where you have to work. other than my own issues, this was a pleasant experience and i will record them!

Set up appointment. Arrived, place was closed. Rescheduled, added $4000 in fees to price. Avoid!

Excellent Msrco and his workers are amazing. They are the best ever with there customer service and very pleasant I couldn't be happier.

Marcos took his customer service very seriously. He’s a genuinely good guy who wants make your day.

Marcos was amazing. He patiently worked with me while I bounced back and forth over buying or not. Great salesman, I never felt pressured. Come check him out!

Very easy to work with. Simple, fast and efficient. The shortest time I have ever spent in a dealership, which I love. Would recommend to others.

Very helpful and accommodating staff. I came looking for a car I saw online. That car was already sold, but the dealership staff quickly helped me find another car of interest on the lot.

Great experience. Thanks Marcos! I will definitely come back when my daughter needs a car. Thanks auto member. The auto member team was great!!!! Thanks again