Reviews
I had a great experience with the staff and facility when...
I had a great experience with the staff and facility when I bought my vehicle. Even going through finance options and warranties, it felt like when I chose a car the staff made sure it would be possible for me to afford payments.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!
As always, Mike B. in service took care of me like
As always Mike B in service was nothing less than excellent, always treats me like family, recommended what service is due and I’ll be back for that, also took care of a recall on my truck so I didn’t have to come back. Exceptional Service as always!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I have bought many vehicles from Joe Basil because of the...
I have bought many vehicles from Joe Basil because of the environment and the quality of the people that work there. This time was no different. Darren Sumers was great, he made the whole buying process a wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
When I got the car, I was given a half tank and tires...
When I got the car, I was given a half tank and tires with low pressure I had to fill up today. The manager told me they’d help me get heated seats with a contact and has been unresponsive. Didn’t get much of an appreciative feeling for my business or welcome from anyone except the finance guy. I was bounced around a lot as well which makes this review tough.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We are disappointed to read your review and would like the chance to address your concerns, please reach out with your contact info to basilcares@joebasilchevrolet.com.
oil change and tire rotation
As always, friendly and fast service. Great place to take your vehicle. I was in for an oil change and tire rotation and was in and out in about an hour..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience!
Very polite and helpful i love my new car. Great...
Very polite and helpful i love my new car. Great atmosphere. Greeted as soon as we walk through the door. Offered water and just great customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Joe Basil Resale Center, we are so glad to hear you had a positive experience.
My experience with this dealership was not pleasant at...
My experience with this dealership was not pleasant at all. I felt pressured to signing a deal and having to take my trade elsewhere where I got 2700 over what this dealer would and they would t budge at all. I felt uneasy when I should have been feeling happy driving away in my new car. A lot of pressure and inconvenience.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear you felt this way and would like to opportunity to discuss your concerns, please email your contact info to basilcares@joebasilchevrolet.com.
Personnel were courteous and professional. The service...
Personnel were courteous and professional. The service provided was adequate. The amount of time to determine the nature of the problem and the scope of the repair needed seemed a bit long. I am unsure if I would recommend this service center. Nonetheless, I indicated I would not recommend it because the form requires a yes or no answer.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Prompt and courteous service... always keeping me in the...
Prompt and courteous service... always keeping me in the loop with what was going on. Very friendly and never made me feel like I was an inconvenience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall service
Fast service and COVID safe waiting area. Would use Basil again for service. Staff answered all questions I had and all were very professional to deal with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Scott, thank you for taking the time to leave a review for us at Joe Basil Chevrolet, Inc.. We're happy we could meet your expectations!