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R. J. Burne Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service writer

Joey the service writer and Service manager are true professionals they went above and beyond to make my visit a pleasure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Very friendly & helpful service. Could be nicer! Can't wait to go back again. The only thing I would improve is a car wash and vacume with the service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, nice people

I feel very welcomed at your dealership. The service department ladies are fabulous, they get me in quick and have it dropped off at my office when it is finished. First class operation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tune up

Friendly dealership. Keeps you informed. Work done in a timely fashion. Waiting area is clean and comfortable. Coffee and water is available

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My experience

Excellent the service and work performed is never a disappointment ????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Rain sense wiper repair

The way my rain sense wipers were fixed, saved me several hundred dollars. Customer Service and the Service Manager were great. I drive past other other Cadillac dealers to get to Burne Cadillac because they are always very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Minivan

Prompt and knowledgeable service by John. He went above and beyond to get us The deal we wanted. We were in our new town and country within 2 days. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful

The sales people are very helpful and make you feel welcome. I bought 2 cars from them and I would go back. The sales men explain everything to you so you understand.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Customer Service

We have leased six Cadillac's from RJ Burne. If you live in NE Pa. it is the only place to go to buy a Cadillac from the sales team to the automotive shop they are 100% the best. The dealership is new and sleek, comfortable lounge, they bend over backwards in every department. The owner RJ Burne is so nice and professional he will do everything he can to get you the best price, I would never lease a car anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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car searching

Very happy working with Bobby, he has helped out in many ways.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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