Reviews
Write a reviewGreat service writer
Joey the service writer and Service manager are true professionals they went above and beyond to make my visit a pleasure
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
Very friendly & helpful service. Could be nicer! Can't wait to go back again. The only thing I would improve is a car wash and vacume with the service
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, nice people
I feel very welcomed at your dealership. The service department ladies are fabulous, they get me in quick and have it dropped off at my office when it is finished. First class operation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tune up
Friendly dealership. Keeps you informed. Work done in a timely fashion. Waiting area is clean and comfortable. Coffee and water is available
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My experience
Excellent the service and work performed is never a disappointment ????
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rain sense wiper repair
The way my rain sense wipers were fixed, saved me several hundred dollars. Customer Service and the Service Manager were great. I drive past other other Cadillac dealers to get to Burne Cadillac because they are always very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Minivan
Prompt and knowledgeable service by John. He went above and beyond to get us The deal we wanted. We were in our new town and country within 2 days. Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very helpful
The sales people are very helpful and make you feel welcome. I bought 2 cars from them and I would go back. The sales men explain everything to you so you understand.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Customer Service
We have leased six Cadillac's from RJ Burne. If you live in NE Pa. it is the only place to go to buy a Cadillac from the sales team to the automotive shop they are 100% the best. The dealership is new and sleek, comfortable lounge, they bend over backwards in every department. The owner RJ Burne is so nice and professional he will do everything he can to get you the best price, I would never lease a car anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
car searching
Very happy working with Bobby, he has helped out in many ways.
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase