Reviews
From Shore to Shore
Overall, I had a pleasant,professional and attentive experience at Burke Motor group in Cape May,NJ except for a few minor goof ups that just can happen. I was looking for an Orange magma FJ Cruiser and found one online via cars.com and called Burke the next day to arrange a test drive. I live in Rehoboth Beach,De so booked a ferry trip and loved the truck at first sight. I traded in my 4runner and the FJ was mine but needed a few minor repairs to the radio and windshield. The problem started that since it came from CA,the registration had yet to make it to the dealership,so I had to wait close to 2 months and the second issue was the radio repair. The new radio was ordered,but the the wrong one was sent so upon my second trip on the ferry to Cape May,I returned home in a loaner car as we waited again for the new radio. Things happen and life is not perfect and Ned Hood,my salesperson was cordial and pleasant as well as all the managers and associates I encountered. They compensated me for my trip,provided a free loaner car and had all minor repairs completed in a timely manner. Nice people,fair pricing and quality workmanship. Would definitely purchase another vehicle from them.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
I just purchased a new Chevy Equinox. I had no idea what I wanted and visited three or 3 times. No high sales pitch. My salesman was Al Harris. Everything was great. I have bought 6 other cars here so I can tell you that the service department is also very good and accommodating. They make it easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Burke Motor Group used car division salesman Ned
Ned was helpful in choosing the vehicle I purchased and assesing my trade in value prompt on delivering my registration and tags with a clean vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience buying cars from Burke
Recently purchased our fourth Subaru from Burke. Everyone is very professional. Pleased with our salesman David Hand. He took time to answer all my questions, without the high pressure sales tactics found at other dealerships. Customer service is excellent and I highly recommend Burke.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a new car
Everyone at Burke Motor Group was so nice and helpful, Ned was great, I got the exact car I wanted and the warranty is even better without an extra cost!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heidi
My 2nd VW purchase from Dave Blews!!! Dave knows I'm coming to buy so we bypass the annoying (for me ��) car details! Picked out my color, gave my $ limits, drove my new Jetta home!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
EXCELLENT SERVICE
My salesman, Jim McCarty , was amazing! He made this the easiest, most pleasant car buying experience ever. If anyone is in the market for a car, go see Jim McCarty at Burke Used cars....You won't be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
searching for a second car
Ned Hood did a great job of helping me find a car in a courteous and professional way without undo pressure. He was able to point out all the features of the car especially those that particularly interested me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Dealership!
Fantastic customer service! Ned Hood went above and beyond and got me into the car I wanted! Just a really great place to buy a car....Will definitely go back .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First Time Buyer
My son and I went to Burke to look for a new car. This was my son's first experience buying a car and Alvin Harris made it pleasurable. We never felt pressured and Mr. Harris found my son a car that was perfect for his price range and driving needs. I normally don't like the whole car buying experience, but I must say it was a great experience and I am happy my son was able to see how nice the process can be when working with the right salesman. Thank you Mr. Harris.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase