Reviews
Write a reviewIt was like a test drive with buddy
Test drove the Denali Duramax today with ALBERT RODRIGUEZ. It felt like it was a ride with a buddy holding conversation. I didn't buy the vehicle yet as I'm still making a decision but it was good initial experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We had a great experience buying from R.B.Fries!
My husband bought me a car from R.B.Fries in Vandling, PA and it was a wonderful experience. After searcing locally for a Buick Lacrosse, we didn't find one that we thought was in the condition/price range that suited us. Then I spotted my dream car in on the internet at R.B.Fries' website. My husband called Howard and he invited us to come down and see the car. From the moment we arrived at R.B.Fries, Howard made our auto purchase nothing short of pleasurable. We received a warm, friendly welcome, and Howard had the car out front and ready for us to test drive. It was amazingly clean and in perfect condition for a used car. We found Howard to be extremely knowledgeable, provided us with every detail imaginable about the car, and he was very professional. He patiently answered all of our questions, was pressure-free, and went above and beyond to make car buying a worry-free experience. We feel that we got an exceptional value and were fortunate to have found R.B.Fries. I could not be happier with my vehicle or the purchase process. The car is in perfect condition inside and out and the price was fair. We'll be back! We highly recommend going to R.B.Fries if you're in the market for a new or slightly used vehicle. Vandling, PA is a beautiful, scenic place to visit as well. Finally, we would also like to thank Finance Manager Chris Spaulding. This deal would not have been possible without his patience and diligence in finding a way to make it work for us. Thank you Howard and Chris!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
corvette 96 las vegas
great service center mailed the part to me and my mechanic installed it in 4 days. So if you need anything in stock from anywhere that is hard to find give them a call...Thanks again and heater in the vet is running HOT!.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
William Roche - Taylor, Pa.
Small dealership with super friendly family atmosphere. Salesman Chris Spaulding was out of sight and great to deal with. No high pressure sales tactics at all. 30 minutes to close the deal and an hour of friendly conversation. Purchased vehicles from this dealership in the past and would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill, Thanks for coming up and spending some time with us. Good luck with your future retirement. It was really nice to meet your son as well. Thanks again.
New customer
No pressure sale. Took time to explain options. Made every attempt to satisfy my requests. Worked with Chris S who helped with sales and all paperwork to close the deal. Worth my travel time to visit dealer.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time. It was nice meeting you and your wife. Thank you for the kind words, and we hope you enjoy your new vehicle.
Very easy Transaction, awesome people to deal with
Bought a used 2017 Chevy Suburban from them. I never heard of the town of Vandling, PA until I found the suburban on the internet. I filled out the online inquiry of the vehicle along with the trade in information form. They called me the next day when they opened, I explained to them I work night shift so I had only got like 3hrs of sleep but really wanted to see the car. I took the 1hr drive up to see it and I knew it was exactly what I needed. They hurried along the process cause they took into consideration that I was running on minimal sleep and also made me coffee which I very much appreciated. I can't thank the team enough at R.B Fries enough for an amazing car buying experience. Thanks again Chris and the General Manager (sorry forgot his name) for being some of the nicest guys in the sales industry..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very pleased you were happy with your buying experience. You were a pleasure to do business with on our end as well. Thank you for taking your valuable time to make the drive. I Hope your children are enjoying the new ride.
Great work
I had a ABS light on that I took to other dealers. No one could figure out what was wrong. I called R.B. Fries about my problem. They came and picked up my car. Called me in two day and said it was fix. I really didn't believe it. They also brought the car back to my house. I have not had a problem since. Thank you very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brian, We are glad we were able to get your problem fixed.
Mature Woman From Hawley
What A Pleasure To Deal With A Car Dealership That Is So Concerned With A Customers Needs And Inexperience With Today's Technology. I am 87 Years Old And Purchased A 2015 Buick Lacrosse AWD Premium Certified Used, With More Technology Than I Will Ever Use. The Salesman Howard, Was Extremely Patient With Me, And Is Always Available To Answer All My Questions As Well As Show Me Every Time I Stop By, Different Features. Howard Was So Thoughtful, That He Even Gave Me His Cell Phone Number To Call Him Night Or Day With Any Concerns Or Questions. This Family Owned Dealership Has Made Me Feel Like Family, Which Is So Refreshing In Today's World. If You Are Looking For A Fabulous Car Dealership That Is More Interested In Your Needs Than Theirs, R.B.Fries Is The Dealership I Highly Recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
new car purchase
Easy shopping experience to find the car I wanted. Love my Buick Encore
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
mister
Great place for sales and service. A+ experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase