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R.B. Fries, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Hometown People

Great, knowledgeable business with hometown roots.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Very knowledgeable. Easy to work with. Great service also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

Howard, You made our car buying an easy experience. You didn't treat us like a customer You treated us like family. We will be back soon to look at other vehicles. We would recommend this dealership to friends and family !!! Again Thank you, Tracey and Roy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We strive to create a stress free visit for our customers. Howie is one of the good guys. I know he appreciates the kind words. Thank you.

Can?t ask for better service!

Great experience with wonderful people. Only place we will go for our cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are grateful for you and your family's business. Thank you for the nice words.

Very Friendly Sales Staff

Sales staff was very friendly and was very satisfied with the deal I got on my new-to-me car. Will definitely be going back for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad we were able to help you. Thank you for the nice review.

Great Experience

Every person I dealt with was friendly and made the entire process of buying a vehicle easy, which can often times be stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words. We are all accessible to try and help however we can. If I remember correctly, you were patient as well. Thanks again.

Excellent!

Bought my last vehicle there! Every employee is very nice and very helpful! Owner is a nice guy, and they are willing to do whatever to get you into the right vehicle for you! Great bunch of people and will be going back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review. It's nice to have customers like you.

A dealership with integrity

In today's society, most don't enjoy the drawn out process of a new vehicle purchase. If your like me and your core values are that of trust and integrity, RB Fries is the dealership for you. I was pleasantly surprised how easy my transaction was despite trying to find a "Unicorn" (2017 2500HD Denail L5P Duramax). I shopped dealer's within a 250 mile radius, only to be left disappointed. RB Fries not only got me the exact truck I was looking for, but at a price no dealership would even consider selling for. A small family owned dealership that is BIG on customer service. Go see Howard, a true gentleman that will treat you like your family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You were an absolute pleasure to deal with. You were patient, and were willing to allow us to help you. It was great for all of us to meet you and look forward to seeing you for service. We also appreciate you making the trip up here to do business. Thanks again.

Great Dealership & People

We have purchased or leased vehicles from RB Fries for years in my family. From the guys in the showroom, the girls upstairs and everyone in between we always received the greatest service. Any questions or concerns we had were answered immediately and we were always taken care of right away. Did eg

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We thank you for the kind words. We are glad you are comfortable with us.

The only place to shop!

Joe was amazing in helping me find the perfect 2017 Suburban for my family of three boys! (For the second time now) I told him the options I was interested in and in no time he suggested two awesome vehicles on the lot for me to choose from at a price and options better than any other dealerships would offer. (Twice now) The staff is most friendly and the whole trade process is short and sweet to get me on my way. This is my second Purchase from RB Fries in the past three years and am looking forward to another great experience when I have to purchase my oldest his first vehicle. So, if your in the market for an car, truck, or SUV I would highly suggest you stop by and see Joe Bryer first. If they don't have it on the lot they are sure to find exactly what your looking for at the price you can afford. The purchase experience and customer service at RB Fries is the exceptional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

BJ, Thank you for the kind words. It has been a real pleasure being able to assist you with you vehicle needs. It has also a great experience getting to know you and your family. You know if you should need anything, I am only a phone call away. Thanks again.