Jones Chrysler Dodge Jeep Ram

Jones CDJR is the sorriest car dealer I have dealt with in my 60 plus years of buying cars.

Elizabeth was amazing each step of the way of ordering my 2023 Jeep Wrangler. She kept me updated on the status of my build and let me know when it was on it's way to the dealership.

Dealership dragged their feet submitting my tag paperwork to the county tax collector office. They never notified me when the paperwork was finally sent. Penalty fees were accrued due to their negligence and they refused to reimburse me for their mistake. Would not recommend.

Great Experience, Great team! I personally worked with Shelby and her manager Pete got the truck of my choice for the best price I could find!

Very professional car salesmen, was able to answer all my questions without hesitation made my decision on buying a car very easy...He made me feel like he wasn't just trying to sale me a car but made sure I was making the right decision

I purchased a rhd jeep from Jones and my sales person was Casey Montgomery. My experience was excellent specially since I live in NY and they are located in Tennessee. I feel Casey along with the rest of the team went above and beyond to make my purchase as easy as possible

We purchased a 2019 Nissan Armada several months ago. We had the car delivered to our home in Mississippi. From the beginning there was one issue after another. The driver was two hours late after getting lost down a gravel road. So when the vehicle arrived it was dirty which made it hard to inspect it for issues. We took delivery of the vehicle and noticed some issues a couple hours later. It took a couple months of calls and texts to our salesman then calls to members of management before anyone took the time to take care of the issues. They ended up paying for the issues to be repaired which was appreciated. We ended up having to replace the batteries in both FOBs two months after getting the vehicle. Since purchasing the vehicle, my wife noticed that the radio was cutting off randomly. The audio cuts out about every 20-30 minutes no matter the source, XM radio, cell phones, regular FM radio, or a different cell phone. We took it to a local Nissan dealership thinking there might be an update that was needed to the infotainment system. After looking at it for half a day, they couldn't figure out what was wrong. The handsfree voice commands don't work. It's like the microphone isn't picking up a voice. Took it to a different Nissan dealership and they couldn't figure out the issue. Second dealership said we might just have a lemon with regard to the electrical system. We are currently looking to get rid of this vehicle and buy her something else from a LOCAL, reputable dealership.

On November 28, 2020 I traded my Jeep Compass that I purchased from Jones for a new Jeep Grand Cherokee Jones Chrysler Dodge Ram Jeep company is awesome. My sales person was Elizabeth Letson she’s amazing very knowledgeable about the vehicles and the process was very fast. I would recommend Jones Motor Company and Elizabeth Letson to all of my family and friends. They made me happy once again!💯

I purchased a new 2020 Jeep Cherokee From the sweetest sales lady ever. She never once pressured me like some do. She is such amazing person. I honestly dont think I would of purchased that day if she didnt make it so easy for me. She went above and explained to me the entire Jeep before she let me leave in it. Thank you for Ms Mary. (AKA Mary Christmas)

I have a Sharp 2016 Jeep Renegade Trailhawk sitting in my driveway and I NEVER left my home! Saw the perfect Jeep Renegade on their site, emailed with questions about price, delivery and what ever else, a very helpful gentleman named Xavier quickly responded with all the right answers. This all seemed too good to be true but I decided to take the plunge. I even said I wasn't comfortable putting a down payment on something I haven't even seen (in person) yet and they were fine with that. Arrangements were made for delivery and I would sign all the papers when it arrived and pay the down payment. I kept thinking..... there's something wrong here, this can't be this easy. I live in the country and started worrying that I just gave directions to some xxxxx. The driver kept me updated on his ETA and was spot on with the actual time of appearance in my driveway. My Jeep was driven by a very nice gentleman with his lovely wife following in another vehicle. He showed me how to use several features on my beautiful Jeep, I authorized my down payment and signed the papers. I have tried to think of even one negative about this whole transaction and there isn't any at all! I've only driven this 4 days so far, all seems as it should. If anything changed I will update. Technology is way ahead of me .... thought I was turning on an over head light and my Jeep said "Initiating 911 call".... talk about scrambling. I have recommended this dealership to anyone who asks where I got it and even tell them about my sight unseen purchase and delivery.