Reviews
Carla c. Strom
I was greeted and treated with care and concern. My car was taken from me and return just as clean. The persons helping me were knowlegeable and understanding answering all my questions. Thank you for a job well done
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr. Customer
I arrived 24 hours early for my appointment....miscommunication. Scott Guntz, the Service Mgr. handled great!! The repair was made and I was on my way in approx. 90 min.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Doris J. Fenner
I had to make two trips to get my left side mirror replaced and then I have to return again as the paint job was not satisfactory
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
L GORMAN
OUR SALESMAN, JOSH WAS EXTREMELY HELPFULL THRU THE SALE. THIS WAS NOT YOUR NORMAL HIGH PRESSURE SALES APPROACH. EVERYONE WE DEALT WITH WAS VERY PROFESSIONAL AND POLITE. HAVENT BEEN BACK FOR SERVICE YET BUT SO FAR I"M IMPRESSED.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joe Marascio
No room for improvement for this dealership, Wallace Cadillac, and its employees! They are at the epitome of service, customer satisfaction, progressiveness, caring, and professional. Our lease was consummated in minutes with mutual satisfaction and productivity. Everyone was happy, especially us! Kudos to Greig, Bob, support staff, and an outstanding service department which all keep us coming back to Wallace time and time again! Thanks for your outstanding performance! We look forward to our next lease in 2020!!!! Thank you all!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fred Spence
Great overall experience from start to finish I would recommend Wallace to anyone There's nothing like driving a Cadillac
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My 5th Purchase at Wallace Cadillac
Wallace has been my Cadillac dealer of choice since I have been in Florida. (12 years) Sales Representative Greg Johnson was very informative, knowledgeable, and presented so very professionally. I was delighted with his salesmanship and customer concern. He went to great length to inform me of all options. Wallace must be very proud of his performance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service at Wallace cadilac
Bought my car from Wallace cadilac. Had my first service done at Wallace cadilac. Great people. Great service. Great focus on the customer. Went above and beyond every time I have met with this dealership. I know who will have my business in the future. Thank you Wallace cadilac for your truly superior service.. Steve elliott
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tire Replacement and car service
The service was great. They did the research for me in selecting new tires. They were friendly and helpful. The service was completed in an excellent and timely fashion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Edward T Smith Sr
Dealing with Josh was a very nice experience. We were treated and felt like we were family. A very polite and knowledgeable young man.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase