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Lithia Chevrolet of Redding

(615 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(615 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chevrolet of Redding from DealerRater.

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Mark Wecker made easy

Mark made it easy for me to purchase the chevy cruze. He was great in working with me to get it done. It was a leased car. I paid it off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are so glad to hear that, Gary. We think Mark is pretty great as well. Be sure to reach out to us with any other vehicle needs.

Great place to buy a car...Dave was a pleasure!

After a month long ordeal having another dealer shop at Auction for a used Camargo I was looking to buy, Lithia not only had what I wanted they set me up with a much better deal! Not to mention being a certified pre-owned Chevy, ( witch I wouldn't have gotten at the other guys ) I am sure I got a much better car as well! On top of Adding the LIFETIME oil plan for just a few hundred more....man win, win, win! Thanks Lithi AND Dave, ( aka DVK ) for the incredible easy buying process and the uncommon personal care in selling me a car, Robert H

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Lithia Motors in Redding CA

Great experience buying, and no hassle and no charge when I needed a modest repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review! We are happy to help and are glad to hear that our team took such great care of you. Feel free to reach out with any other sales or service needs in the future!

My buying experience at Lithia

Charles Whitmore was outstanding in helping us purchase our truck. From email contact through signing the purchase contract he made our experience pain-free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, thank you for taking the time to leave a review for us at Lithia Chevrolet of Redding. We're happy we could make your experience pain-free! We hope to be of service to you again in the future.

Lithia Chevrolet of Redding

Needed a replacement for my totaled 2014 Malibu. Saw Mark Wecker at Lithia in Redding. Bought a beautiful 2018 Malibu with great service from Mark. Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rosemary, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Amazing care

Best customer service ever. Anytime we’ve needed help with any matter the staff has gone out of its way to be of service! The entire journey choosing our new truck has been exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks, Larry! We're glad we could exceed your expectations! If you need anything else, let us know!

Great service

Lithia Chevrolet in Redding California is a top notch dealership with excellent service. Trust the professionals here to take great care of all your vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Paul! We strive for excellent service and are happy to see your feedback.

Fabulous!

Quoted 8-10 weeks and got it in 8! I love my new girl.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Laura, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Shirley Roberts review of Lithia

i bought my Cruze last summer and i have taken it in to service about three times. I call and they get me in no waiting at all ,Lee is awesome so friendly.I tell all my friends to go there for oil changes. Lithia is a very nice place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Shirley, thank you for taking the time to leave a review for us at Lithia Chevrolet of Redding. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

Could not have asked for a better team

*WARNING* Long Review (I'll try to make it short) My wife and I recently purchased a 2018 Chevy Equinox from Lithia. Our sales rep Chris was awesome, he made us feel very comfortable and was a pleasure to talk to. He was very knowledgeable and answered every question we had. The purchase was smooth and the deal was even better. So you can imagine our surprise, when our brand new Equinox broke down on the side of the road with only 24 miles on the odometer. This event occurring not 20 minutes after the final signing and handshakes. (This is not a negative comment, just explaining the situation) After this event, the team at Lithia went above and beyond to make sure that we were taken care of. My wife was given a vehicle while the service team looked into the issue. After speaking to our Sales rep Chris and the Assistant General Manager, also Chris, they decided to put us into another Equinox. We are both very happy with the vehicle and very happy with how we were treated at Lithia. I couldn't think of anywhere else to recommend a friend or family member to purchase a vehicle. Lithia Chevrolet of Redding has earned two very loyal customers or years to come. Thank you to Chris Ryan and Chris Wilson from sales for handling the whole situation so well and setting us up with the new Equinox. I would also like to thank the Service Writer William Forbes for keeping us informed of what was going on with the original Equinox, and finally Steve Burgess for handling paperwork for two vehicles when we only actually purchased one. Ty & Lyndsay Hoag

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Ty & Lyndsay, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!