Lithia Chevrolet of Redding

I went to the service department about a blown fuse. I part in the service space and went into the office.I told the service scheduler the problem and he said I would have to leave my truck for 2 to 4 hours. to investigate. I told him it was only a blown fuse. I told him I need my truck for work and could not leave it he would not budge. I left in a huff. I called back to talk to the service manager and it went straight to voice mail I left my number and called a second time to make sure he got the message He never bothered to call me back after 2 days. Their customer service is bad. I have had other issues but that was the worst.

I went in not expecting to buy a car- just look. But the sales team made it so easy to test drive and negotiate a price that I walked away incredibly satisfied with a car I love.

Always a pleasant experience. Easy to get an appointment and staff is always friendly.

I purchased my truck from them and added on an extended warranty!!! Good thing I did because I have saved in repairs on this fix alone. They are always helpful in the service department and have booked me quickly for oil changes in the past.

My truck was in and out in less than an hour and everyone was professional and like talking with family. That means a lot when you are just waiting around to go back home, helps pass the time.

Are sales man is the best called us back immediately e mailed us for all that we needed in a amazing time span I could not ask for a better sales associate then mark weaker

Mark my saleman was awesome. Low pressure sales and honesty is what I like and he rewarded me with exceptional service

They are friendly and treat the customers well. If there's ever a problem, they fix it.

They like to buy parts and not trouble shoot They depend strictly on codes. Sloppy detail shop. No pride in their work. Sales hid flaws on the truck and did not want to work on price. just spent $700 for work on something that did not need replaced. Def fluid down the side of the truck and all over the inside under the hood. Shady outfit. Honestly Not saying it just cuz of dissatisfaction but from the experience I have had.

I was notified by letter my 2015 ZO6 might have a fuel leak . I felt this might explain the gasoline fumes in my garage so a call was placed to the dealer. After some confusion an appointment was arraged and the repars were made. I was very pleased with the final outcome and the interactions I had with the service consultant and the service manager. Since the new service manager (Matt) has taken control of the service department I have noticed a huge positive change in the operation at Lithia Chevrolet of Reddings service operation!