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GM of Butte

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (49 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GM of Butte from DealerRater.

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never heard back so I don't know

never heard back so I have no experience on which to base any cognizant review of the quality of their service. They may have never received my message so it is unfair to say much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Calvin Penrose and team

We experienced truck problems in Butte on our way from Calgary, Canada to Yuma, AZ. Calvin and the team have gone out of their way to get us on the road safely in a decent amount of time. We have received excellent customer service from everyone at Butte, GM. The team has been helpful and cheerful and we can't thank them enough. Al and Gretchen McKay Calgary, AB, Canada

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer service

My husband and I went and looked at pickups and we deal with Brenda she's always great to work with on buying a vehicle we have bought all of our vehicles from them and the rest of the staff is also very friendly I would recommend them to my friends and family and when our daughter gets old enough to drive we will definitely be buying her a car from there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worth the trip

There is a reason I traveled over 100 miles to specifically deal with these guys. They offered me a very reasonable trade in for my truck, allowed me to drive the vehicle on my own without any hassle, and the Service Department was upfront and honest with any lingering issues the truck had before i bought it. The buying process was a breeze and they were very helpful in getting things squared away and worked very well with my bank to handle the trade. As i stated before, there was a reason i drove over 100 miles from my hometown to deal with these guys. few dealerships are like this anymore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car buying experience

We bought a 2015 Chevy Cruse from Lukas. Everythinges was great. You didn't get hit with overwhelming car salesman. They were respectful and gave great customer service. We were pleased with the entire deal. I highly recommend going to Butte Gmail auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AlisonG

TERRIBLE! It was my first time buying a car and they took advantage of that. They lied about the conditions of the car, from the engine being wired together, to the car being smoked in. I will NEVER recommend them to anyone and will be letting everyone know. They are the true definition of a crooked car dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

First, we would like to thank you for taking the time to advise us on your experience. It is only though feedback like yours that we are able to maintain and indeed, when necessary, improve the level of service that we provide. We are disappointed to hear of your experience and know that an apology will regrettably not alter the outcome but we do extend it with all sincerity. The issues at hand are not found in a routine vehicle inspection. We have extended our best effort to help rectify the problem in hopes that we may earn your trust and business in the future. Sincerely, Butte Auto Center Management Team

Service

Had service done today, and it was excellent would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car buying at Butte GM

We had excellent service at the dealership. will recommend them to anyone interested in a new GM vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great

The salesman Rhyne was very knowledgeable, and answered all of our questions. He worked with us to get the vehicle we wanted an payments we could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Car Buying Experience Ever!

Butte Auto Center provided me the most enjoyable car buying experience I have had in 20 years! The people were positive, helpful and informed. Thank you Butte Auto Center, you have won my business for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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