Reviews
Ashton was awesome!
Ashton was awesome! Love my new Trax ! Everyone was great, friendly service! Highly recommend them !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They were very helpful and courteous, they didn't make me
They were very helpful and courteous, they didn't make me feel pressured into buying and were very helpful with the paperwork and explaining the process especially kur salesman tyler. My wife especially liked that they talked with her too and didn't leave her out of the conversation
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Busted hid back to set things wright for me.
Busted hid back to set things wright for me. Didn't have to. Exceeded my expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chassadie was great to work with!
Chassadie was great to work with! Made buying my car buying process easy and smooth
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst attempt to buy a car!
Worst attempt to buy a car! Sales manager dropped the F bomb several times after questioning the price.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buyer Owner
The buying process was seamless. Easy to communicate with and held vehicle for us to come look at.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Went in last night, to discuss and get some information
Went in last night, to discuss and get some information on a car I would like, they didn't explain much, felt as if they were not listening to me. Gave me a print out with outrageous numbers on them with again no explanation, they gave me the feeling as if they didn't want my buiness. Serious car buyer here
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We value hearing about your experience at our dealership. We take customer care very seriously at Cole Chevrolet and I assure you that we are truly dedicated to rectifying this situation. I would greatly appreciate it if you would reach out to me at your earliest convenience so that we can discuss the situation in detail. I hope to hear from you soon and hopefully get you into a car you love. Sincerely, Karla Blanco, kblanco@colechevrolet.com
Shout out to Darrel Griffey and his service staff.
Shout out to Darrel Griffey and his service staff. On a road trip west from Colorado, noticed a concerning noise coming from our 2019 Chevy Colorado truck. After overnight in Pocatello we stopped into Cole Chevrolet and Darrel was most kind to arrange test drive and assess the issue for us, even though their service department was backed up with other customers. Darrel and his team was able to quickly assess the issue and get us back on the road. Thank you so much - very grateful! --Ted
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Osterman, josterman@colechevrolet.com
Cole Chevrolet pocatello was amazing
Our car buying experience was amazing. Justin Romriell our salesman did a fantastic job finding us the car we were looking for at a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Karla Blanco, kblanco@colechevrolet.com
Service department
Best service I have ever had in Idaho!! Friendly staff. Fast service. Overall great experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amber, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Osterman, josterman@colechevrolet.com