McDaniel GM Superstore

I am not receiving any coupons for service. I bought the truck last November.

Great place . Services outstanding, Facility outstanding Waiting area outstanding

I took my car in thinking it might be the transmission but wanted to have it checked out first, turned out to be the timing belt that was under and expired special warranty. The service advisor Dennis has been great through this whole process! He could have tried to sell me things I did not need but that has never been the case and I know because I have asked him if I needed things and he has said no.

I was looking for a certain car that had sentimental meaning to me. I found it on line at McDaniel’s. I am from Illinois so I emailed them from their website and I received a reply from Mike McGraw. Mike and I talked back and forth for the rest of the day. By the end of the day I had a lot to think about. I called him the next day to say I wanted the car. The only problem I had was that being from Illinois I wasn’t able to get to Ohio until the following Saturday. I asked if they would hold it for me but Mike said that they usually don’t do that for reasons I do understand. But I really wanted this car and Mike could tell that. So he went to bat for me, not knowing me except for the few conversations we had the day before. He went to his bosses and asked them if they would hold it for me. After a few more phone calls and talks with the bosses and the finance department we came to an agreement that worked for all of us. I feel that if Mike hadn’t gone to his bosses for me as many times he did I would have the car that I had been looking for for over a year. When I was able to get there the following Saturday, I was greeted with a lot of welcoming hand shakes and thank you for traveling this far. The experience at the dealership was smooth and quick. I was on the road in my new car within an hour and a half.

Went to McDaniel prepared to buy a $42k vehicle. First salesman did a lot of talk about how they would deal with us and get us where we need to be. Let me drive the vehicle from where it was parked in front to the front doors, due to a low tire. He said he would contact us following day. We heard nothing until my husband called two days later. Apparently the salesman went on vacation. We made arrangements to go in and see another salesman and actually drove the vehicle. This salesman had the complete opposite speel as the first one. Didn't think they could budge much "since the owner purchased the vehicle "...well la-tee-da....ok then. He was going to do some checking and get back to us. We heard nothing for three days! Again, my husband called. They talked numbers, they dropped price $500....whoohoo...we don't play their game. Never mind. We all know they are going to make 4K-7k off their vehicles. We said not interested. A week or two later, saw online they dropped $1000. Then a few weeks after that, dropped another $400-500. Needless to say, over two months later, the vehicle is still sitting on lot. If they would have done that at beginning, the car would have been sold. Proof that they're all about getting every penny they can from you. So annoyed with their tactics, doubt we will purchase from them again. And we were returning customers...

This was my first new car purchase and as nervous as I was Brad Sayre made the whole experience effortless and amazing he treated me and my fiance as we were family along with everybody else that was working on Saturday he set out in my new car and showed me how to use everything he let me know what to expect when it comes to payments recommended warranties and he treated this experience as it was to me a milestone you definitely have a great crew and can see why you guys have been in business over a hundred years Brad was amazing I got his business card setting on my desk at work hoping to hear of somebody that needs a new car because I would love them to experience exactly what I did I walked away or I should say drove away with a 2018 Chevrolet Cruze with 11 miles on it that's not what I expected Brad if you read this on a personal note you are one heck of a guy you left a definite impression on me and my fiance Jennifer your genuineness was something I have never experienced before from a complete stranger you guys have a customer for life that's for sure thank you for putting me in a brand new car and making a memorable situation as to the car itself I am so amazed at technology and vehicles today I am so happy with my purchase thank you McDaniel GM Superstore you guys are awesome

Excellentwas so surprised how easy the pro cess was to buy a car there trust me ill go back again and again

Nice seletion.really friendly best experience I've had with a dealership.. No pressure!

Chris Holly you rock! Thank you for helping me with my car purchase!! A big thank you for all the staff who also helped me! I would definitely recommend McDaniel's ! Thank You, Laurie H

I was impressed with each person I had contact with at this dealership. Very helpful and there is no pressure to upscale from them, which I truly appreciated. My questions were answered and Jordan was very accommodating and helpful Thank you McDaniels Auto Group!