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McDaniel GM Superstore

(63 reviews)
Visit McDaniel GM Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
New (877) 621-9903 (877) 621-9903
Used (888) 749-7839 (888) 749-7839
Service (740) 692-7061 (740) 692-7061

Reviews

(63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McDaniel GM Superstore from DealerRater.

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McDaniel's is awesome

McDaniel's had amazing service and extremely nice sales staff. Got the best deal on a used car. SL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great feedback! We appreciate your business!

I can't thank McDaniel Automotive enough

I recently had the privilege of purchasing my second vehicle from McDaniel Automotive. The first vehicle purchase was excellent so how in the world would the second purchase be anything but excellent? Well it was. Mr. Knight and Jody Roberts were so professionally nice and very sincere. They worked to truly find me the best car to fit every need and want while keeping it within my budget. The service I received was beyond what anyone would expect at a car dealership. I think of McDaniel Automotive as a family that just so happens to sell great cars. Mr.Knight and Jody Robert, thank you so very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience!

Recently purchased a new 2017 Chevy Traverse, a first time G.M.buyer. Everyone at the dealership was very friendly and my salesman, Jerry Votaw was great. Looking forward to a long relationship with this dealer. Kelly R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

no plans to go back

As the owner of a local Driving School, I often take my vehicles in for oil changes. Sounds simple. Some time ago my personal vehicle went in for an oil change and I ask to make sure all fluids were topped off, 2 days later my low washer fluid light was on...most recent was a company car, ask to have 3000 mile reminder on sticker not the usual 5000. Also ask for front tires to be checked and topped at 40psi rears at 35. All were set at 32. Sticker was for 5000 miles. Had them add air and redo mileage sticker and it came back at 7000. Service writer said "hes been doing this for a long time, musta overlooked it". Makes me wonder what else gets overlooked.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Overpriced!

Price used cars thousands over retail and will not budge on prices. They will let cars go to auction and sell for less than someone is willing to pay on the lot.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Will NEVER but a Vehicle from them

Pushy sales people, almost to the point of Harassment. Inventory was comaprable to a junk yard. Would NEVER recommend them to anyone, unless of course you want to give your money away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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terrible, unexplanable service.

It compares to going to a DR.`S appointment. they take up alot of your time and explain very little about the proccess and the final outcome. they want top dollar for there used cars but only want to give a little for your trade in. Then when you trade trade your car off they want high dollar from the next person who buys it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No Service

I am in the market for a new Sierra/Silverado and after a recent visit to McDaniel's I am totally shocked at the lack of customer service. I walked around the lot for at least 30 minuets 20 minuets I spent where they had all the trucks parked and the remainder 10 minuets I spent walking around a truck parked at the main entrance in front of the show room. During this time not a single employee acknowledged me. As a first time new car buyer this is extremely disappointing to have such an experience. I rated all the scores a 1 because which some may find unfair however if you don't greet your customers I'm not going to assume you can do a better job at pricing than you can at greeting.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Bought a 3010 Camaro

My car buying experience was great. They had wonderful service excellent staff everything was top of the line

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership!

Went in looking for a new car but no specific one in mind. Salesman pointed me in the right direction to a Cruze that was in my price range and got me a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Jim. We hope you are enjoying your new vehicle! If you ever need anything, do not hesitate to give us a call!