Reviews
Great place to do business
This is the second Cadillac we have purchased from this dealership. We had all the maintenance work performed in their department and were very satisfied. When we decided to purchase another Cadillac, this was our first stop. After some discussions, we were able to make a purchase and are pleased with said purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2018 Silverado
Great deal and a great salesman. Thanks Pete for getting Rod into the truck he wanted. This dealership also has great service...the best in Todd!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to do business
We have purchased several vehicles from Shields. We always have a good experience. Pete and Butch were great all through the purchase process, very professional, knowledgeable, and friendly! Would HIGHLY recommend Shields in Paxton!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
a good experience
Rich has always done a great job explaining things to us and is patient until we get it! With all the new features on new cars we appreciate his help. Butch is very nice and explains things well. We plan to continue working with Shields in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my car!!
Doug was so very outgoing and willing to spend the time to show me any car I might be interested in. He listened and found what I wanted. Lots of patience. Even the business end was done in a friendly and respectful manner. Love my new Chevy!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
new car
Pete Klein is professional , courteous, knows his job and will help in any way possible Butch Smith is organized, easy to work with , professional and courteous also
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another great experience at Shields in Paxton!
We have purchased several vehicles at Shields in Paxton over the years. We keep coming back to Shields because of the exceptional service. It’s almost like a second family. They care about their customers. Thanks to Pete, Butch, Karen, Amber and Rick for always being so helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New sporty Malibu!
Doug Rigsby is an excellent salesman, not pushy & super friendly! He let me and my parents look at several vehicles and let us take our time. I ended up with the 2017 Chevy Malibu and I am super happy and super excited! I would totally buy another car from him .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hubbie's New Colorado
We have bought several automobiles/trucks from Shield's in both Paxton and Rantoul. We prefer working with someone in our hometown that we know and completely trust. We worked with Pete, Rich and Butch in Paxton and couldn't have been more pleased with the service they gave us. They are always there to help you even after you have purchased your vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Traverse
We have purchased vehicles before and service is excellent. Friendly atmosphere, no pushy sales pitch. Clean dealership. Paperwork was explained in detail. Pete explained all options on vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car