Sunset Cadillac of Venice

To management, My experience purchasing a car was non pressured and in relaxed atmosphere. My sales associate was the reason for such a pleasant transition to becoming a proud owner of a Cadillac. Your establishment needs to be commended for providing the best person for me. Bob Lusk , thank you so much for your high quality salesmanship. You are the best! Leslie Marquis

I know that special one car you guys get every year and you wouldn't get it if you get bad reviews you people somebody's lying on these reviews because I have never met any mechanics who don't know what the xxxx they're doing like these people charge me $1,700 one time $1,200 the second time promised it be done every single problem is still there nothing has been fixed I bought parts and put them in they told me that they put newer ones in and charge me more money for them after I bought new ones and my car was wrecked while I was there for God I don't I didn't have a car for 2-3 months I can't get my money back it's robbing people blind I guess I know my next step just trying to do things peacefully but it's going to be not done that way I guess this day and age people don't have a lot of money this is total crap. lost money not working the money amount goes on and on and on it's a shame Cadillac when I was a kid was a good reputation good cars Etc

After purchasing 5 vehicles here, I was purchasing another Cadillac and gave Sunset the option of matching the price which was denied so I bought it from the other dealership. Shortly thereafter the Sales Manager Mike banned me from bringing my car to the service department. I always rated their service personnel 5 stars Cadillac Customer service was useless in correcting this problem which soured me from Cadillac after owning 6 of them. I went to a Genesis dealer and test drove a G80. This vehicle rides better and is better looking than any Cadillac I ever owned. If you are looking for a luxury car for a better price, go look at the Genesis. They know how to treat their customers.

Great friendly service with no pressure sales. Best car shopping in years. Enjoyed my experience and bought a Cadillac SUV. 'Drive a Cadillac and never go back' to your old wheels! Highly recommend Sunset Cadillac of Venice, give them a try.

DID EVERYTHING THAT WAS EXPECTED AND THEN SOME took detailed measurements of brake parts and tire wear. did a 100 point inspection and found that I have until 5,000 additional miles before service again is needed

My father is a Vietnam veteran living on an extremely fixed income. My brother bought him a used Caddilac CTS.. a couple months after purchasing it he was driving it on the hwy it began giving him issuses. He brought it to a local mechanic who told him the motor was no good. My father contacted Sunset Cadillac and spoke to Dave in the service department informing him of the situation and asked how much a motor swap would be.. Dave later called my dad back and told him they had a used motor for around $5000. However he doubted it was a blown motor, sounding more like the timing chains jumped teeth. Hearing this he decided to bring it to them for a second opinion. After looking at it they advised him on doing the timing chains for $2700.. Upon repair they told him the motor still had the prior issues and after pulling the oil plug they found metal shavings.. (trouble shooting 101..) So long story short. They charged a 73 YEAR OLD WAR VET ON A FIXED INCOME $2700. To get his broken car back. After not properly diagnose the problem or fixing the real issue. His motor is now being replaced for an additional $3700 parts and labor at another dealership. BUYER BEWARE

We came in with our friend to help with the process of picking out her car. Lindsay assisted us. She took her time with us and was very knowledgeable of her product. She was able to direct Ellen to the prefect vehicle. The negotiating with Mike was fair. The buying process with Craig was painless. Everyone there was very friendly and helpful.

Service is always the best . I have purchased multiple cars from Sunset and it has always been a good experience

We always get quality service from this dealer. This is why we bought our car here.

The sales dept. & service dept are always helpful and answer questions. Barry Synnott attends to any questions and makes you feel it is like home. I have purchased 8 new Cadillacs with a good relationship with all with the employees in the last 20 years.