Reviews
Write a reviewExcellent service
I am always more than satisfied with the service and friendliness Chris is my guy and always takes excellent care of me and my car there is simply no better dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there! We're so happy we were able to help you out! We hope to see you soon!
Navigation repair
We thought our navigation system wasn't working properly. The service department figured out the problem and fixed it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call. We're always happy to help!
qsadfg
Dean in service was super helpful in resolving my problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your kind words and this wonderful review! Thank you again for leaving us this response!
Sunset Cadillac is great
Great place to buy or lease a vehicle. Employees at all levels are very professional. All areas, including sales, finance and service are top notch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
Great Dealership
Are service agent Steve N. always takes great care of us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Satisfied customer
As I've stated many times, everyone at Sunset Cadillac in Venice is great, from my salesman Rick, my service advisor Dean, to the young man who makes my car sparkle! I have recommended Sunset Cadillac to my friends and family, and will continue to do so!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
CTS 2010
The people I met were very polite and kind and informative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
Always the best treatment at Sunset of Venice
We've met the nicest customer- focused people there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
Paint problems
My 2018 XT5 Platinum had paint bubbles on both driver side doors. It was decided it would have to go to the body shop to be taken care of. I was given a loaner. It took about a week which is what I expected. When I picked it up the paint was perfect. Mark met me when I arrived and explained what was done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.
My rating
Great dealership for buying a new car. Service department is top notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're glad to hear you enjoyed your visit. Thank you again for the great review!