Todd Wenzel Buick GMC of Grand Rapids

each and every time that I have occasion to visit Todd Wenzel, the service is top notch. The personnel is polite, and informative. I know that I can count on a job well done. I had a chance to go to Parts Dept. to order a new key fob, and was treated with respect there as well .

Greeter was very friendly, and prompt. Service Desk person was very helpful and explained future needs to me. He also was very helpful in explaining the wear on my tires.

Overall a good experience as they discovered an issue with left wheel bearing I was unaware of. Will return at another time to have stabilitrack alarm light issue reinvestigated

I did not like that I was trying to be pushed into buying unnecessary glass chip repair, if I need service I will ask for it.

Got us the car we wanted while working with our budget. Took a lot of time and effort to find us exactly what we requested, while giving us plenty of pricing options. They spent time with us at the dealership teaching us everything we needed to know about our new Acadia, which was extremely helpful.

You let me know what needed to be done, did it and had my car ready by the end of the day. Plus, I was able to use my "oldie but goodie" 15% off coupon!

I came in for an oil change. The work was done quickly. As usual, the staff was friendly & courteous & the waiting rooms were clean & comfortable.

On very short notice, they were able to repair my Yukon. The Service Department was very knowledgeable and friendly. The service tech even came out to explain what he had done to repair my Yukon.

I purchased my Buick from another dealership and the service department as well as the sales office has treated me like I have been a life time customer. Awesome service.

I love my new Acadia and felt that I was well taken care of the entire process. All my questions were answered. Looking forward to dealing with you in the future.