Todd Wenzel Buick GMC of Grand Rapids

Great service from entry in service area, handling by the service agent, conversation with the mechanic (Andy Biggs) regarding future need, and departure (auto had been washed). Thank you Todd Wenzel.

It was great! Never visited the dealership, did the deal on the phone. Randy and Jesse brought the 2015 Yukon to my house and took the 2013 Yukon trade-in back. Thanks for the pleasant buying experience.

Time to complete my service was very good. The waiting area is clean and coffee and cookies was a nice touch.

Gerry did a great job tracking the needed repairs and attention to my Buick Enclave. Prompt, thorough, courteous. Enough said!

I have been very pleased with the service at your dealership since day 1. You have a clean bright waiting area and the service department is helpful and courteous. I truly wouldn't buy from another dealership...Thank you and Great job!

Very friendly service and good waiting area. However, it took a little longer than I expected for just an oil change.

Todd Wenzel offered the best deal I could find.I dealt with Eddie Fisher and I felt he was very professional and concerned with my satisfaction. Everything went off very smoothly and to my satisfaction.

They told me when i got there that they were really busy and it would take quite a while before they could get my car done. I told them i would wait and they said they would have me back on the road as fast as they could. They had my car done and washed in about a quarter of the time they had estimated. I was very pleased.

Service went quickly and I was surprised as to how quickly my car was ready. I had been ill so it was important for me to get home as quickly as possible and Service fulfilled my need.

So far everything has been really great. My check air bag light kept coming on so I brought it in to have it looked at. It was fixed within an hour or so.