Reviews
Friendly staff, lots of sitting and waiting
Tyler Barrix was very helpful and friendly. We enjoyed working with him. We were a little disappointed by the length of time it took for things. We had requested that the paperwork be drawn up before I came in so I could just sign everything because I had my 7 month old daughter with me. I ended up being there for an hour mostly just waiting for the paperwork to be printed. Also, we were told we'd have a full tank of gas but we only received a half of tank of gas.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We sincerely appreciate the feedback Andrea. Please don't hesitate to reach out to us if we can be of further assistance.
Great service
Your saleperson went aboveboard to help me get into my car I would recommend Todd wenzel dealership to. anyone looking to buy a car. Y j
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review!
Great Sales Team
We worked with Rob Parker who did a fantastic job answering all of our questions and getting us setup with a vehicle. We had met him when we were driving around to different dealerships car shopping and not being associated with any dealership in GR we returned because of the initial interaction with Rob.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Jason for the great review! We're glad you chose Todd Wenzel when looking for your new vehicle!
Good Facilities and people
Everybody was really good and friendly. My wife and I purchase d Yukon Denali also and we have struggled get our vehicles was after service and this was the case again. Something about the car wash was broke. Being able to get my vehicle washed after service was a factor in deciding to purchase with Todd Wenzel again and it was dicappointing to not get my vehicle was on the first oil change.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely appreciate the feedback. Please don't hesitate to reach out to us if we can be of further assistance.
service review
As always the service was quick and done right. Thanks for the great service. I travel 38 miles to get my Buick serviced but it is normally worth it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wow, thank you Lewis for making the trip to get your Buick serviced with us! We look forward to seeing you again!
New Purchase
We found buying this car to be a very pleasant experience. Everything went very smoothly and everything taken care of as we were told it would be. Eddie Fisher and all personnel were very efficient and helpful. Nick did a great job of introducing us to the car and all of its functions. Would definitely return to Todd Wenzel for another vehicle. Thank you very much. Dan and Martha Brown
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Daniel for the kind words! We pride ourselves on making the car-buying experience as pleasant as we can!
Great atmosphere, not pushy, excellent!
It was very pleasant. They were not high pressure salesman. Stan is good at what he does. Answered all/any questions. Jesse in the finance department is also good at what be does. There was one other person that did our credit history with us that I don't recall his name that was also pleasant to deal with. Overall this was one of the better car dealerships that I have ever dealt with and I am glad we stopped in. Very friendly, not pushy and an overall excellent dealership. I know that your dealership will be highly recommended by us. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much Darcy for the generous review! We're glad we made your car-shopping experience a memorable one!
Best service ,great customer service,excellent
This dealership is the best, we live 50 miles a way,but they have the best customer service, people workmanship. I would tell everyone to go to Todd Wenzel Buick GMC no matter the miles. Best around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wow, thank you Penny for making the trip to have your vehicle serviced with us! We try our hardest to leave a positive and lasting impression on our customers. We look forward to seeing you again!
Extremely Friendly Service! Very Knowledgeable
Everyone is so helpful and nice every time I come in there. They are all doing a fantastic job. Thank you so much for your great work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much Beth for the kind feedback! We glad you enjoyed your visit!
Great Place to buy a new car or truck
Quite frankly, I went shopping for a new truck with a skeptical attitude of what to expect from salesmen. These guys went above my expectations. Pete and Jacob were very professional...and a pleasure to deal with. Pete...He has great incite and it is obvious he knows how to deal with people. This guy will treat you right. Thanks Pete! Jacob...very knowledgeable and paid attention to all my concerns. He actually "listens". A sign of a good salesman I felt no pressure and had a very nice experience with him. I would recommend him to all! All in all, a very nice atmosphere... cookies,coffee and the likes. The finance manager was also very informative, (Nice guy). I will look forward to Todd Wenzel Buick GMC the next time I purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jack, we sincerely appreciate your feedback. Our sales consultants pride themselves on making the car-shopping experience as pleasant as possible. We look forward to seeing you again!