Reviews
2017 Silverado
Excellent experience! They made it very easy. Great truck, great price!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Phil, Congratulations on the new vehicle! We appreciate your business and positive feedback. If there is ever anything else we can do for you please do not hesitate to ask. Hope to see you at our next Customer Appreciation Dinner!
Rick F
Wouldn't consider doing business anywhere else !! Great people - Great service - Great deals !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick, Congratulations on the new vehicle! We appreciate your continued business and hope to continue to earn it for years to come. If there is anything else we can do for you please do not hesitate to ask!
New Truck Purchased
Everyone was very helpful an nice. Our Salesman Jason was excellent at his job. The total experience was very pleasant. I would definitely recommend the Basil Chevrolet Dealership to everyone. Also I am looking forward to seeing everyone at the Appreciation Dinner in January 2017.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, Congratulations on the new vehicle! Glad to hear your experience with us was so positive. Remember that for every person you send in who purchases a new or used vehicle, we'll send you a $100! Look forward to seeing you at the appreciation dinner on Jan 10th.
used vehicle purchase
very satisfied with the vehicle purchased. courteous salesman, clean showroom, everyone pleasant to deal with! salesman was able to locate and deliver exactly the SUV that I was looking for. price was right. salesman went above & beyond to make sure I was completely satisfied. this is one very happy customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on the new vehicle! Glad to hear we were able to find exactly what you wanted. If you would like to share your experience with family and friends, for every person you send in who purchases a new or used vehicle, we will send you a $100!
First time buyer from this dealership
I have dealt with Ed Shults for years and I am SO happy that we decided to go to Basils for my new vehicle! Not only did they have a selection of vehicles for u to pick from, the team up there from sales to service was amazing. Everyone made us feel welcomed and ensured we were 100% taken care of. I have never felt so happy and satisfied after purchasing a vehicle as I did when going through basils. I will definitely be returning in the future to do business!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barb, Congratulations on the new vehicle and thank you for the positive feedback! Glad to hear your experience with us was one like you've never experienced before. Our goal is to make our customers feel like their part of the Basil family from start to finish. Don't forget about our $100 referral program. For every person you send in who purchases a new or used vehicle, we will send you a $100! Hope to see you at our next Customer Appreciation Dinner!
Joyce Mathews
The is the fourth time I have been to Basil in Fredonia to either buy or lease a vehicle. Each time I have been there the building has been in a clean and bright shape. It is easy to access and the lot is alway clean. I have alway been able to look at vehicle that I was interested in and offered the chance to take it for a drive. The people that work for Basil in Fredonia are always friendly and courteous. Will return again when the lease on the current Equinox that I now have runs out. Leasing for me works well. The leasing process is always done very smoothly . The explanation of how the new vehicle operates is always helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Joyce, Congratulations on the new Equinox! We appreciate your continued business and thank you for the positive feedback. When the time comes to lease a new one, you know we'll take good care of you. In the meantime, if there is anything else we can do please let us know!
Repeat customer!1
My husband & I periodically buy two cars in one day at Basils! They offer such good deals and we have been always impressed with their customer service and maintenance details. Very Happy with this dealer!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, Congratulations to you and your husband on the new purchase! We appreciate your continued business and thank you for the positive feedback. Now you guys BOTH get to enjoy a brand new vehicle! Please let us know if there is ever anything else we can do for either of you!
Excellent Service
I took my vehicle in for it's first service. Not only did they service the vehicle they also took care of a recall notice I didn't even know about yet. Basil Chevrolet has the best waiting area of any dealership I have ever been too. The staff is very friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the positive feedback and for choosing us for your service needs! We hope your experience with us will keep you coming back for years to come. If there is anything else we can do for you, please do not hesitate to ask!
James
I recently leased a 2016 chevy Silverado the experience was painless and efficient Mr Giles and Mr Ludeman were knowledgeable and it wasn't a pressure or hustled situation all in all a pleasant experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim, Congratulations on your new Silverado! We appreciate the positive feedback and thank you for your business. Glad to hear your experience with us was such a positive one. If there is anything we can do for you in the future please let us know!
Awesome Experience!
I hate buying cars, but everyone at Basil was great! They explained everything to me and made it a very pleasant experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kari, Congratulations on the new vehicle! We are glad to have made such a difficult process so easy for you. Our goal is to make each buying experience as stress-free as possible! Please don't forget about our $100 referral program. For every friend or family member you send in who purchases a new or used vehicle, we will send you a $100!