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Kelly Cadillac

(957 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Cadillac from DealerRater.

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Purchasing a Cadillac SRX

The sales professional, Howard Solodky dealt with us in a very friendly and efficient manner. Based on availability of cars in stock with front wheel drive, choosing the car's exterior color turned out to be a difficult decision for us. Howard showed utmost patience during our vacillation between choices. We thank him for his patience, as well as the other members of the Kelly Staff that interacted with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everybody is super nice and made me feel welcome

I had the best car dealership experience ever. Friendly professional service. No pressure sales. They give you the best possible fair price. Uzma Shafqat was so nice and help full. She made me feel at home from the first minute I arrived. Kelly Cadillac hands down the best dealership around. Thanks guys!! Ron Giovagnoli

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kelly Cadillac is GREAT to deal with!

Stopped in one evening to have a look at the SRV. Howard greeted us, got the key and I ended up taking it for a test drive. We talked about the cost and decided to bring my car up the next morning and see if we could trade it in and make a deal. We were satisfied with their offer and I drove my new 2015 Cadillac SRV home! I love this vehicle!! Everyone we met was very friendly, including the owners of the dealership who came and thanked us personally for our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales Experience

We were greeted as we arrived by Uzma our sales professional. Courteous and very pleasant to work with. Answered our questions and called on others within the company when needed to get the correct information. The Kelly team we worked with ( Uzma, Allen, Dwayne and Geoffrey) were top shelf and treated us as important customers. Our experience was great and yes we purchased a beautiful car ! thank you Ed and Susan Brombacher

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic service

Excellent service, all employees were very friendly, you definitely have a repeat customer and I would highly recommend that no one purchase a vehicle until having shopped at Kelly Cadillax

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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excellent

This was a great dealership to work with! Staff was knowledgeable, and helpful. I would highly recommend them for your next vehicle purchase. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kelly Cadillac Exceeded Our Expectations

After several weeks of vehicle shopping, I found myself looking online at the Kelly Cadillac website. I decided to take a drive to the dealership to look at a couple vehicles I saw online. Today I drove home in a Kelly Cadillac. The entire experience was seamless, from choosing the vehicle to completing the sale. Over the years, I have never had such a pleasurable car buying experience. Uzma was such a pleasure to deal with and each and every person we had contact with at the dealership provided a genuinely pleasurable customer experience. Thank you to Uzma and Glenn for all you did for us . Kelly Cadillac created a return customer today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

a square deal from a square dealer

no pressure, no hype a money difference quote in less than an hour. Left and checked other options. It was the best deal by far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kelly Cadillac made a repeat customer out of us!

Two years ago I never would have thought we'd own a Cadillac, and now we own two! Last year, while car shopping, we stopped by Kelly just out of curiosity. They went far above what we expected (and what we were finding at other dealers), and we purchased a new Cadillac. This year, as we thought about replacing our second car, we didn't even consider any other dealerships. No doubt, we were going to buy something from Kelly. And we did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The Absolute Best!! Uzma, Allen & Glenn are fantastic!

Kelly Cadillac is top notch. They made my entire purchase so seamless and nice of an experience that I can't even believe it really happened and now I'm the happiest CTS owner around. Uzma is one of the kindest, most knowledgeable sales consultants there is. She's honest, a great listener, and paired me with a car that fit my needs perfectly. Allen was excellent to work with and beyond fair in working with me on my trade. Glenn did a fantastic, well organized job with all of the financing and made the entire process easy. I've worked with so many other dealerships from Philly to Central PA and wouldn't even think about going anywhere else for my next car purchase, Cadillac or otherwise. Great selection, honest, friendly staff, and incredible value!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.